Hilfe und FAQ
PPS Changes
Yes, all PPS Club members will enjoy the benefit of KrisFlyer miles that do not expire, as long as they remain in the PPS Club.
The non-expiry of KrisFlyer miles is currently an exclusive benefit for PPS Club members.
Non-expiry of KrisFlyer miles is applicable to the KrisFlyer miles belonging to the principal PPS Club members. It is not extended to the miles in the KrisFlyer accounts of your Solitaire PPS Club supplementary card holder or your redemption nominee(s).
The KrisFlyer miles in the account of a PPS Club member will automatically not expire, as long as you remain a qualified PPS Club member. This applies to all valid KrisFlyer miles in your account. However, certain promotional miles (from lucky draws or other promotions) may be excluded from non-expiry. Details will be found in the terms and conditions of respective promotions.
The non-expiry of KrisFlyer miles for PPS Club members will take effect from Thursday 1 June 2017. All currently valid KrisFlyer miles in the accounts of qualified PPS Club members as at 1 June 2017 will be automatically set to non-expiry.
Yes, this applies to all valid KrisFlyer miles in your account, regardless of how the miles were earned. However, do bear in mind that certain promotional miles (from lucky draws or other promotions) may be excluded from non-expiry. Details will be found in the terms and conditions of respective promotions.
Any valid KrisFlyer miles in your KrisFlyer account, even if they are earned before your PPS Club qualification, will not expire once you qualify as a PPS Club member. The KrisFlyer miles will remain valid as long as you remain in the PPS Club.
If you are unable to requalify as a PPS Club member, the KrisFlyer miles in your account will be set to expire in 3 years from the qualification date of your new KrisFlyer Basic / Elite Silver / Elite Gold tier, as applicable.
There is no change to the validity for KrisFlyer miles belonging to KrisFlyer Basic, Elite Silver and Elite Gold members, at 3 years. The validity of these KrisFlyer miles can still be extended for a fee towards the end of the 3 year validity period, per current terms and conditions. For more information on extending the validity of KrisFlyer miles, please click here.
A Preferred Seat is an Economy Class and Premium Economy Class seat with extra legroom. For more information on Preferred Seats, please click here.
All PPS Club members will enjoy complimentary Preferred Seats when they travel in Economy Class or Premium Economy Class on Singapore Airlines.
Solitaire PPS Club supplementary members are also eligible for complimentary Preferred Seats when they travel in Economy Class or Premium Economy Class on Singapore Airlines, and Economy Class on SilkAir.
Enjoying complimentary Preferred Seats is an exclusive benefit for PPS Club members. It is not extended to other passengers travelling in the same booking as the PPS Club member, unless they themselves are also PPS Club members or Solitaire PPS Club supplementary card holders.
Each eligible travelling PPS Club member will be able to select one complimentary Preferred Seat for himself or herself for each Singapore Airlines or SilkAir flight segment in the booking.
You may select a Preferred Seat for your booking through these simple steps:
- Log-in to singaporeair.com to make your flight booking.
- During “Seat Selection”, select your choice of Preferred Seat which are indicated with a “P” on the seat map.
Alternatively, if you already hold an existing booking, you may go to “Manage Booking” on singaporeair.com to select Preferred Seats/change your seat selection.