For HighFlyer, an employee must be a KrisFlyer member to be registered as a Corporate Traveller. This requirement does not apply to HighFlyer Silver and above.

No. Each corporate traveller can only be associated with 1 corporate account.                         

The Corporate Travel Manager can contact us with the new Corporate Traveller details. Addition of the new Corporate Travellers is subject to Singapore Airlines’ approval.

Bookings can be made via the online corporate booking platform.

You can also book through Singapore Airlines’ appointed travel agents by first getting in touch with us to set this up.

To make bookings directly with Scoot, login via https://makeabooking.flyscoot.com/portal/highflyerlogin.

Please email us with the name of your travel agency, and a Singapore Airlines staff will get in touch with you.

All available payment methods are reflected on the Singapore Airlines online booking portal, and includes credit or debit cards, PayPal, and Alipay. You can also use your HighFlyer points to offset the cost of your ticket.  

If the booking is made via Singapore Airlines’ online corporate booking platform, you do not have to provide any further details. When entering the passenger’s details, the various fields will be automatically populated based on the registered Corporate Traveller's details.

However, if the booking is made via our reservation offices or travel agents, your corporate ID and the KrisFlyer membership number (if applicable) of the Corporate Traveller must be provided to the agent to be included in the booking. If you would like to make your bookings through a travel agent, please get in touch with us first to set this up.

The points accrued is based on the sum of base fare and carrier-imposed surcharges in SGD, excluding airport taxes and government surcharges. The sum is multiplied by an accrual rate, which varies according to the HighFlyer membership tier.

Currently, for every SGD 1 spent on the net air fare and carrier-imposed surcharges on eligible booking classes, the company will earn 5 HighFlyer points. For HighFlyer Gold and Platinum members, every SGD 1 spent will earn 6 HighFlyer points.

Yes, the traveller may choose to accrue the miles to a non-KrisFlyer account. However, the other airline’s frequent flyer account has to be linked to the KrisFlyer account via the traveller’s KrisFlyer profile.

If your HighFlyer account is registered in Singapore or New Zealand, non KrisFlyer Corporate Travellers will not be considered for HighFlyer point accrual.

For HighFlyer accounts registered in all other countries, non KrisFlyer Corporate Travellers can accrue 50% of HighFlyer points.

The HighFlyer points will be credited within 2 weeks after each flight.

HighFlyer points are valid for 36 months after the month of accrual.

The HighFlyer account may earn HighFlyer points on all publicly available non-discounted fares on Singapore Airlines.

However, Economy Class Value bookings (Q, N) will only accrue at 50%. Group bookings (G), Economy Class Lite bookings (V, K), as well as First, Business, and Economy Class redemption bookings (I, O, X) do not qualify for accruals.

Accruals are not allowed on codeshare flights (e.g. SQ 4-digit flight number operated by another airline).

Travel agents will not be able to perform any transactions using HighFlyer points.

HighFlyer points can be mixed with cash for payment when making a booking. Only the Corporate Travel Manager and the Assistant Corporate Travel Manager assigned with the appropriate access may use HighFlyer points to offset ticket price.

If there are sufficient HighFlyer points in the account, the entire value of the ticket can be paid for using HighFlyer points, including airport taxes and government surcharges.

For other available redemption options, login to the online corporate booking platform and refer to "Points" to view our entire redemption catalogue.