The Double KrisFlyer Miles Reward will be removed and will not be automatically transferred to the new itinerary if you make changes to your booking. The Double KrisFlyer Miles Reward that was applied to your booking will be refunded to your account, as long as it is still valid.

If you are making the changes through KrisFlyer Membership Services, please inform the customer service agent that you have a Double KrisFlyer Miles Reward applied to your booking. The customer service agent may then assist you to re-apply the Double KrisFlyer Miles Reward to your new itinerary, as applicable.  

Alternatively, you may re-apply the Double KrisFlyer Miles Reward, if valid, to your new itinerary via singaporeair.com as well.

If you have applied the Double KrisFlyer Miles Reward to a current booking, you may cancel the application before the first outbound flight date in your itinerary.

No, once the flight segment has been flown, a Double KrisFlyer Miles Reward cannot be retroactively applied to it. You may apply the Double KrisFlyer Miles Reward on a future trip.

Please refer to the terms and conditions on the use of Double KrisFlyer Miles Rewards. Your booking may not be eligible for application as Double KrisFlyer Miles Rewards can only be used by the principal PPS Club member, and are not valid for use on redemption bookings.

The 50,000 KrisFlyer Miles Redemption Discount Reward allows the member to offset 50,000 KrisFlyer miles from the number of miles required for one passenger in a redemption or redemption upgrade booking.

Yes, you may use the 50,000 KrisFlyer Miles Redemption Discount Reward for a redemption booking for yourself or your redemption nominees.

Standby Upgrades will be confirmed when you check in at the airport or during flight boarding for the flight segment it has been applied to.

In order to process your Standby Upgrade, this reward needs to be applied to your booking at least 48hours before flight departure of the first segment in your itinerary. Subject to seat availability in the next higher cabin class, your Standby Upgrade will be confirmed at the airport.

The Standby Upgrade will be removed and will not be automatically transferred to the new itinerary if you make changes to your booking. The Standby Upgrade that was applied to your booking will be refunded to your account, as long as it is still valid.

If you are making the changes through KrisFlyer Membership Services, please inform the customer service agent that you have a Standby Upgrade applied to your booking. The customer service agent may then assist you to re-apply the Standby Upgrade to your new itinerary, as applicable.

Alternatively, you may re-apply the Standby Upgrade, if valid, to your new itinerary via singaporeair.com as well.

If you have applied the Standby Upgrade to a current booking, you may cancel the application at least 48hours before flight departure of the first segment in your itinerary.

You will be informed by airport ground staff on the status of your Standby Upgrade during check-in or flight boarding at the airport.

If your Standby Upgrade is unsuccessful because the next higher cabin class is full, your reward will be credited back to your account within 2 working days, as long as it is still valid. You may still use the Standby Upgrade reward before its expiry date on a future booking.

Members are encouraged to use your Standby Upgrade Reward as soon as possible, upon issuance.

Please refer to the terms and conditions on the use of Standby Upgrades. Standby Upgrades can only be used by the principal PPS Club member and his/her redemption nominees. The original commercial ticket to which you are applying the Standby Upgrade is to be booked in the following classes: Economy (Y, B, E, M, H or W); Premium Economy Class (L, P, S or T); Business Class (Z, C, J or U).

If your Advance Upgrade has been applied, you are holding a confirmed upgrade to the next higher cabin class. Please contact KrisFlyer Membership Services to change or cancel/refund your Advance Upgrade. The Advance Upgrade will be credited back to your account within 2 working days, as long as it is still valid.

Please refer to the Terms and Conditions on the use of the Advance Upgrade Reward. Advance Upgrades can only be used by the principal PPS Club member and his/her redemption nominees. The original commercial ticket to which you are applying the Advance Upgrade is to be booked in the following classes: Economy (Y, B, E, M, H or W); Premium Economy Class (L, P, S or T); Business Class (Z, C, J or U).