Some countries may require valid certificates of inoculation and/or vaccination, which you can obtain from the local health authorities in your country.
You require a prescription or note from a registered physician to carry syringes and/or hypodermic needles on board. Please do not dispose of used syringes or needles in the seat pockets or without the protective caps. Our cabin crew will be happy to assist you with safe disposal of your syringes and/or needles.
If you have a medical condition, please consult your physician on your fitness to travel. Some conditions may require you to get medical clearance before you fly with us.
We encourage you to bring sufficient medication for your trip, which you should keep in your hand luggage (not checked in). You should also have a letter from your physician outlining your condition and medication(s).
We look to do everything we can to make your every journey a safe and comfortable one. So if you need special attention or to use medical equipment on board our flight (for instance, a stretcher or supplementary oxygen tank), or when your fitness to travel is in doubt, you'll require medical clearance from a doctor. Additional medical review may be required on a case-by-case basis.
Simply complete the form below and e-mail it to us. You may do so by contacting Singapore Airlines. You can also get the form from our offices and appointed travel agents.
Please inform us of your travel plans early and at least 5 working days before the flight, so there will be sufficient time to process your medical clearance.
Generally, medical conditions don’t stop you from flying. However, cabin pressure can reach the atmospheric pressure at an altitude of 5,000 to 7,000 feet, so some medical conditions may require certain precautions.
Due to flight safety requirements, seats in the emergency exit row are not available.
|
Medical |
You can fly if: |
Recommendations |
|---|---|---|
|
Asthma and other chest conditions |
Your condition is under control. |
|
|
Heart |
|
|
|
Diabetes |
Your condition is under control. |
|
|
Deep vein thrombosis (DVT) |
|
|
|
Stroke |
|
|
|
Epilepsy |
|
|
|
Anaemia (with a blood count or haemoglobin of less than 8.5mg/dl) |
Not advised to travel. |
Not advised to travel. |
Approval is mandatory for electrical and electronic medical equipment to be used on board. This is to ensure that the equipment does not interfere with the aircraft navigation and communication systems. If your medical equipment causes interference, our cabin crew may ask that you turn it off.
You’ll be required to operate your own medical equipment, without the assistance of our cabin crew. If you’re travelling with electrical or electronic medical equipment, please contact Singapore Airlines to make the necessary arrangements.
No self-powered medical devices can be carried on board, except:
You don’t need approval to use these devices on board our flights. However, we may not be able to provide inflight power supply on all your flights with us. We recommend that you use a gel or dry battery that can power the equipment for at least 150% of the flight time. For instance, if your flight is 10 hours long, please have a battery supply of 15 hours.
Due to flight safety requirements, seats in the emergency exit row are not available.
Portable oxygen concentrator (POC) device can be carried and used onboard our flights as long as it is a model that is approved by FAA.
When in use, all POCs must be stowed in the space beneath the seat in front of you. This is with the exception of Lifestyle/Freestyle (manufactured by the AirSep Corporation), which may also be placed on your seat or held by you due to its lightweight and small size.
All continuous positive air pressure (CPAP) models can be used on board our flights.
For use during flight, your device must fit under the seat in front of you. If your device is unable to fit under the seat, you may not use it during your flight but you can still carry it on board where it will be stored in the overhead baggage compartment.
Additional restrictions apply if your machine is powered by lithium batteries. Please refer to the general restrictions of the Carriage of Lithium Batteries.
We may not be able to provide inflight power supply on all your flights with us, so your POC device or CPAP machine must use a gel or dry battery that can power it for at least 150% of the flight time. For instance, if your flight is 10 hours long, please have a battery supply of 15 hours.
To check your flight duration and make the necessary arrangements, please contact Singapore Airlines at least 48 hours before your flight. You must also provide a medical certificate from your physician to indicate your fitness to travel.
You’re also reminded to check in early for your flight, at least 2 to 3 hours before departure.
Bulkhead seats and those on the emergency exit row will not be available to you.
Stretcher services are available, for a fee, on selected aircraft and in Economy Class only. This service is reserved for passengers who must remain in a reclined position, and these passengers must be accompanied by qualified personnel throughout the flight.
If required, supplementary oxygen can also be provided.
To make the necessary arrangements, please contact Singapore Airlines as early as possible and at least 5 working days before the flight. A medical certificate from a physician is required to indicate fitness to travel.
You’re also reminded to check the passenger in early for his/her flight, at least 2 to 3 hours before departure.
If you have a Scoot flight in your itinerary, please note that stretcher services are not available on Scoot flights, except for flights to and from Jeddah.
A Supplementary Oxygen Kit (SOK) can be provided on board, subject to regulations of the country of origin and destination.
One extra seat or more may be required to strap the oxygen bottle next to the passenger, and charges will apply. Depending on the oxygen flow rate and flight time, the passenger may require more than one oxygen bottle on board*.
To make the necessary arrangements, please contact Singapore Airlines as early as possible and at least 5 working days before the flight. A medical certificate from a physician is required to indicate fitness to travel without extraordinary medical assistance during the flight.
You’re also reminded to check the passenger in early for his/her flight, at least 2 to 3 hours before departure.
Emergency exit row seats will not be available.
* For safety reasons, carriage and usage of a passenger’s own oxygen bottle and usage of own mask with SOK is not allowed on our flights.
These regulations only apply to flights starting from or ending in the United States of America. These flights are covered under the US Department of Transport 14 CFR Part 382: Non-discrimination on the Basis of Disability in Air Travel: Final Rule.
You can obtain a copy of US DOT Part 382 final rule in an accessible format from the US Department of Transport through any of the following means: