You can earn KrisFlyer miles on most booking classes on Singapore Airlines flights.

KrisFlyer miles are awarded for travel in the Singapore Airlines Suites, First, Business, Premium Economy and Economy Class and in their corresponding booking classes as follows:

Before you make a booking, please use the Miles Calculator or view this chart to see how many KrisFlyer miles you’ll earn flying with Singapore Airlines and our partner carriers.

Yes, you can earn and redeem KrisFlyer miles on partner airlines. Please click on the respective links for more information:

• Mileage accural levels
• Award levels for Star Alliance carriers
• Award levels for Partner airlines

No, you won’t earn KrisFlyer miles when you redeem them for an award ticket.

No, you won’t earn KrisFlyer miles on your redemption upgrade. However, you will continue to earn KrisFlyer miles on your original booking class.

Yes, children aged two years or more will earn the same number of KrisFlyer miles as adults in the same booking class.

A child (who must be between two and 12 years old on the date of the flight) requires the same number of KrisFlyer miles as an adult for travel awards on Singapore Airlines. Redemption of miles for your child can only be done via KrisFlyer Membership Services if you are redeeming a ticket for a single child passenger.

A flight ticket for an infant (who must be between seven days and two years old on the date of the flight) must be purchased with cash. KrisFlyer miles cannot be used to redeem a ticket for an infant. Please contact KrisFlyer Membership Services for assistance.

If you would like to travel with an infant on an award ticket operated by another carrier, please contact the carrier directly for assistance in issuing the ticket for your infant.

No. If you’re the principal credit/charge cardholder, the credit/charge card points you convert to KrisFlyer miles can only be credited to your own KrisFlyer or PPS Club account.

No, as our earning and redemption processes are designed to maximize the benefits for individual travelers.

Remember to quote your KrisFlyer or PPS Club membership number when you make a booking and present your KrisFlyer or PPS Club membership card at check-in or when you use the services of our partners. Sometimes, certain partners may have additional requirements – for instance, to quote a promotional code – so please check with them before you book.

When you use the services of our partners, they’ll need to verify your transaction and membership status before crediting your miles. You’ll normally see them between two and four weeks after your flight. Or six to eight weeks after you use the services of our non-airline partner. However, if it’s been more than eight weeks and they’re still not there, let us know.

Log in and download a Claim Missing Miles form if you’ve flown or used the services of one of our partners. You can find the form under the ‘Claim missing miles’ tab, under ‘Miles’. Just:

• Log in and click on Miles, then Claim Missing Miles.
• Download the Claim Missing Miles form under Make a claim
• For Airline Partners, KrisFlyer members can also make a claim online. Simply select 'Other Airlines' and provide the details of your flight(s).

Alternatively, if you've flown on Singapore Airlines, or one of our partners within the last six months, simply complete the online form.

Yes, as long as you’d taken those flights up to six months before the date of your enrolment. Log in to your KrisFlyer account and provide your full name, flight numbers and destinations.

Yes, they can be refunded if your miles and award tickets/upgrades are still valid at the point of refund. The award tickets/upgrades must also be fully unused. Airport taxes will be refunded to your credit/debit card or by cheque.

The miles will be re-deposited to your KrisFlyer account immediately after completion of the refund request, while refund of airport taxes may take up to 6 weeks, depending on your bank’s processing time.

Anyone at all. You can nominate up to five individuals (but not a corporation or legal entity) as your redemption nominees – which means that you can redeem your KrisFlyer miles for award tickets or flight upgrades for them, and/or pay for their tickets on Singapore Airlines with your KrisFlyer miles when you book online.

Once you add someone, you can’t change them for six months. And while adding someone is free, deleting them will cost you miles or money:

If your redemption nominee is a child or an infant, he/she will still require the same number of KrisFlyer miles for redemption.

A KrisFlyer or PPS Club member who is 12 years old or below cannot redeem his/her KrisFlyer miles for award tickets online, unless a redemption nominee who is 18 years old or above is travelling with him/her on the same flight.

A KrisFlyer or PPS Club member who is between 12 and 17 years of age can redeem their KrisFlyer miles for award tickets online for themselves and his/her redemption nominees who are 18 years old or above, but can’t do so for his/her redemption nominees who are below 18 years old.