For HighFlyer, an employee must be a KrisFlyer member to be registered as a Corporate Traveller. This requirement does not apply to HighFlyer Silver and above.

Each Corporate Traveller can only be associated with 1 corporate account.                         

The Corporate Travel Manager can email us with the new Corporate Traveller details. Addition of the new Corporate Travellers is subject to Singapore Airlines’ approval.

After you have logged in to your HighFlyer account. on this website, you may proceed to book flights as usual through the booking widget.

You may also book through Singapore Airlines' appointed travel agents by first getting in touch with us to set this up.

To make bookings directly with Scoot, login here.

Please email us with the name of your travel agency, and a Singapore Airlines staff will get in touch with you.

Available payment methods include credit or debit cards, PayPal, and Alipay. You can also use your HighFlyer points to offset the cost of your ticket.  

If the booking is made via Singapore Airlines’ website, you do not have to provide any further details. When entering the passenger’s details, the various fields will be automatically populated based on the registered Corporate Traveller's details.

However, if the booking is made via our reservation offices or travel agents, your corporate ID and the KrisFlyer membership number (if applicable) of the Corporate Traveller must be provided to the agent to be included in the booking. If you would like to make your bookings through a travel agent, please get in touch with us first to set this up.

The points earned is based on the sum of base fare and carrier-imposed surcharges in SGD, excluding airport taxes and government surcharges. The sum is multiplied by an accrual rate, which varies according to the HighFlyer membership tier.

Currently, for every SGD 1 spent on the net air fare and carrier-imposed surcharges on eligible booking classes, the company will earn 5 HighFlyer points. For HighFlyer Gold and Platinum members, every SGD 1 spent will earn 6 HighFlyer points.

Yes, the traveller may choose to credit the miles to a non-KrisFlyer account. However, the other airline’s frequent flyer account has to be linked to the KrisFlyer account via the traveller’s KrisFlyer profile.

If your HighFlyer account is registered in Singapore or New Zealand, non KrisFlyer Corporate Travellers will not be considered for HighFlyer point earning.

For HighFlyer accounts registered in all other countries, non KrisFlyer Corporate Travellers can earn 50% of HighFlyer points.

The HighFlyer points will be credited within 2 weeks after each flight.

HighFlyer points are valid for 36 months after the month of accrual.

The HighFlyer account may earn HighFlyer points on all flight tickets operated by Singapore Airlines if there are no upfront discounts on the fares.

However, Economy Class Value bookings (Q, N) will only earn 50% of HighFlyer points. Group bookings (G), Economy Class Lite bookings (V, K), as well as First, Business, and Economy Class redemption bookings (I, O, X) do not qualify for earning.

Earning of HighFlyer points is not allowed on codeshare flights (e.g. SQ 4-digit flight number operated by another airline).

The Corporate Travel Manager may submit a retroactive claim request by logging in to the account dashboard and filling up the online form under “Points” tab.

The system will validate the information provided and proceed to accept, reject, or to place the request on hold for Singapore Airlines to verify. This process usually takes between 4 to 6 weeks.

Travel agents will not be able to perform any transactions using HighFlyer points.