As per fare terms and conditions, changing a ticket from a higher to lower fare is not allowed. If the fare conditions allow, you may instead request for a refund and rebook your ticket under Manage booking.

You can make a booking without entering your passport details. You can then update your booking with the new passport details when checking in online 1.5 to 48 hours before your flight.

You can contact us to update your name in your booking. Please note that a service fee of USD 50 will apply.

PayNow is accepted for bookings with flights departing from Singapore.

Yes, you can book an open-jaw flight with our multi-city booking form.

Yes, please contact us for assistance.

When making a booking, please select “I do not have a first/given name in my passport” for the passenger details. After which, you may proceed to add your name.