United Arab Emirates

When you travel with Singapore Airlines, travel with greater confidence by adding travel insurance to your booking. We provide one of the safest travel experiences out there, starting with the best-in-class protection from Allianz Travel.


With benefits designed to keep you safe on your journey ahead, including protections for COVID-19 and 24-hour assistance if you need medical help.


Whether you're travelling for business or leisure, we always recommend purchasing travel insurance before your trip. You'll have the option to add travel insurance when you book your flight at https://www.singaporeair.com.

Travel Insurance Benefits:

  • Reimbursement for trip cancellation
  • Emergency medical expenses in foreign countries
  • Compensation in case of delayed departure or baggage
  • Help when you need it: 24/7 access to emergency assistance

COVERAGE

COVERAGE SUMMARY

MAXIMUM BENEFIT

Travel Cancellation
Coverage

You have to cancel your trip before you depart.
Deductible: 10% of the reimbursable loss; with a minimum of $25 per loss event per person or property.

$5,000

Travel Interruption
Coverage

Your travel plans are interrupted while you are on your trip.
($500 sublimit for other costs than flight tickets booked with Singapore Airlines, with $100 max daily limit for 5 days)
Deductible: 10% of the amount of cancellation charges covered - Minimum $25 per person

$5,000

Travel Delay Coverage

Your travel plans are delayed while you are on your trip.
Maximum reimbursement per 24-hour period of delay
(minimum required delay: 4 hours)

$50 / hour up to
max $250

Baggage Coverage

Your baggage is lost, damaged, or stolen while on your trip.

$1,500

Baggage Delay Coverage

Your baggage is delayed by an airline, cruise line, or other travel carrier while on your trip.
Minimum Required Delay: 3 hours

$300 per person
($100 per hour)

Emergency
Medical/Dental
Coverage/ Funeral

You have to pay for emergency medical or dental treatment while on your trip.
-Medical expenses
-Dental expenses
-Funeral expenses

$300,000
$75 / tooth ($300 Max)
$2,000

Emergency
Transportation
Coverage

-Emergency Family Travel / Visit of close relative
-Emergency Medical Evacuation / Repatriation

Actual cost

$1,500 per person per insured event

Loss of Travel
Documents

Your passport or visa are lost or stolen while you are on your trip.

$500

Travel Accident
Coverage

You suffer a death or disability as a result of a travel accident during your trip.

$500,000

Travel Assistance

24/7 assistance in case of personal emergencies during your trip and information services during the term of your insurance contract

Service without cost coverage

 

To purchase our travel insurance, you should be holding a valid booking with Singapore Airlines.

Terms and Conditions

The full terms and conditions for the travel insurance policy are available here.

To submit a claim, contact our Travel Insurance claims team directly via:

Important Contact Information

Phone
Number

WhatsApp Number

Email

Emergency Medical Assistance

+971 4 2708705

+971 56 2164563

assistance@nextcarehealth.com

Reimbursement claims

+971 4 2708705

+971 56 2164563

travel.claims@nextcarehealth.com or Online claims portal

Customer Service

+971 4 2708705

+971 56 2164563

travel@nextcarehealth.com

Allianz_NZ

Travel Insurance

Allianz Travel Insurance is underwritten by Alliance Insurance Company P.S.C (license number: 206782 | Office 208, 2nd floor, Warba Centre | P.O. Box 5501 | Dubai | UAE| Classes of insurance includes credit and saving insurance, health insurance, accident and liability insurance, other types of insurance, fire insurance, life insurance and transportation risk insurance) and serviced by Nextcare, located at Building Eiffel 2, Boulevard Limited, 1st Floor, Sheikh Zayed Road, Umm Al Sheif, PO Box 80864, Dubai, United Arab Emirates.