1. When is the ‘Earn Status Credits without Flying’ campaign period?
   
   All non-air spend and activities must be completed by 15 October 2020 2359 hours (GMT+8) in order to qualify to earn PPS Value or Elite miles.
2. Is there a maximum amount of PPS Value / Elite miles I can accrue from this campaign?
   
   The maximum PPS Value (for PPS Club members) or Elite Miles (for KrisFlyer Elite members) using any or a combination of the campaign’s non-air spend or points conversion options available are:
   
   

   Tier Maximum amount of status credits to be earned Tier Solitaire PPS Club (qualified on or after 1 June 2018) Maximum amount of status credits to be earned 25,000 PPS Value Tier Solitaire PPS Club (qualified before 1 June 2018) Maximum amount of status credits to be earned 12,500 PPS Value Tier PPS Club Maximum amount of status credits to be earned 12,500 PPS Value Tier Elite Gold Maximum amount of status credits to be earned 20,000 Elite miles Tier Elite Silver Maximum amount of status credits to be earned 10,000 Elite miles

3. I am a KrisFlyer member, can I earn PPS Value or Elite miles through this campaign?
   
   This campaign aims to assist existing PPS Club and KrisFlyer Elite members to renew their current membership tier for another year. KrisFlyer members will not be able to earn PPS Value or Elite miles through this campaign.
4. I am a KrisFlyer Elite member, can I earn PPS Value through this campaign?
   
   This campaign aims to assist KrisFlyer Elite and PPS Club members to renew their current membership tier for another year. KrisFlyer Elite members will only be able to earn Elite miles through this campaign to renew in their current tier.
5. I am a PPS Club member, can I earn Elite miles through this campaign?
   
   PPS Club members will only be able to earn PPS Value through this campaign to renew in their current tier.

Bank Conversion

6. How do I qualify for this campaign through my bank points conversions to KrisFlyer miles and/or KrisPay miles during the campaign period?
   
   Simply convert your bank points to KrisFlyer miles and/or KrisPay miles during the promotion period. You will earn PPS Value (for PPS Club members) or Elite miles (for Elite members) for every minimum block of 50,000 KrisFlyer miles and/or KrisPay miles successfully converted during the campaign.
7. Which are the participating banks?
   
   You can convert your reward points to KrisFlyer miles from all our bank partners. Click here to view our list of global bank partners.
   
   For conversion of reward points to KrisPay miles, click here for our list of bank partners.
8. Can I convert my bank points to KrisPay miles to qualify for this campaign?
   
   Yes, PPS Value (for PPS Club members) or Elite miles (for KrisFlyer Elite members) can be earned via bank point conversions to KrisPay miles.
9. I am not based in Singapore. Can I convert my bank points to KrisPay miles too?
   
   Yes, if you hold a bank account with one of the participating banks in Singapore where you can convert bank points to KrisPay miles. However, members will only be able to redeem KrisPay miles from the KrisPay app via our partner outlets in Singapore.
10. Will I be able to combine multiple bank partner points conversion to make up blocks of 50,000 KrisFlyer miles to qualify for this campaign?
    
    The conversion of points to KrisFlyer miles via multiple bank partners can be combined cumulatively.
11. Do I have to convert all my KrisFlyer miles in the same transaction to qualify?
    
    No, you can convert them in different transactions, as long as you successfully converted at least 50,000 KrisFlyer miles by the end of the campaign period.
12. I converted 120,000 KrisFlyer miles. What is the number of Elite miles or PPS Value I will get?
    
    Members will be awarded 2,000 PPS Value (for PPS Club members) or 4,000 Elite miles (for KrisFlyer Elite members) for every 50,000 KrisFlyer miles successfully converted.
    
    In this case, you will receive 4,000 PPS Value as a PPS Club member or 8,000 Elite miles as a KrisFlyer Elite member.
13. Will I earn PPS Value or Elite miles if I convert my bank points to 20,000 KrisFlyer miles and 30,000 KrisPay miles?
    
    Yes, the conversion of your bank reward points to a combination of KrisFlyer miles and KrisPay miles will qualify for this campaign, as long as you convert a minimum of 50,000 miles in total.
14. I have put in my conversion request with my bank on 15 October 2020. Will I qualify to earn the PPS Value / Elite miles from this campaign?
    
    Conversion must be successfully completed by 15 October 2020 2359 hours (GMT+8) in order to qualify.
15. Do I qualify when I use my KrisFlyer co-brand debit/credit cards?
    
    KrisFlyer co-brand credit or debit cards spend will not be eligible for the bank points conversion option but can be used to earn PPS Value or Elite miles for spends on KrisShop or KrisPay.

KrisShop

16. How do I qualify for this campaign through my transactions at KrisShop during the campaign period?
    
    During the qualifying period, you can:
    • Make purchases that are paid for with your credit/debit card on KrisShop
    • Redeem items using KrisFlyer miles
17. I bought an item via mail order using my PPS Club Gift Voucher and paid the remaining via credit/debit card. Does my credit/debit card spend qualify for this campaign?
    
    Yes, PPS Value (for PPS Club members) can be earned on the nett amount paid with a credit or debit card. This nett amount refers to the final value after excluding any delivery charges, prevailing taxes, customs/import duties and postal clearance.
18. I bought an item via inflight sales using my PPS Club Gift Voucher and cash or credit/debit card. Will the amount paid for with my cash or credit/debit card spend qualify to earn PPS Value?
    
    Yes, PPS Value (for PPS Club members) can be earned on the nett amount paid with cash, or a credit or debit card. This nett amount refers to the final value after excluding any delivery charges, prevailing taxes, customs/import duties and postal clearance.
19. I bought an item from KrisShop but decided to refund it later after 15 October 2020. Will my transaction still qualify?
    
    Any refunds made, whether during or after the campaign period, will also reverse the PPS Value / Elite miles originally credited from the purchase.
    
    If there is any tier renewal/upgrades resulting from the PPS Value or Elite miles earned from the refunded transaction(s), the tier renewal/upgrade will be forfeited, and the member will be reinstated back to his original tier.

KrisPay

20. How do earn PPS Value or Elite miles via KrisPay during the campaign period?
    
    During the qualifying period, you can:
    • Top up your KrisPay wallet using KrisFlyer miles or convert your bank partner points to KrisPay miles via the KrisPay app
    • Spend with our KrisPay partners and pay for your spend with cash or any credit/debit card where KrisPay miles are earned.
    
    Redemption of KrisPay miles from your KrisPay wallet at our partner outlets will not be eligible to earn PPS Value or Elite miles.
21. I made a purchase from a KrisPay partner with my credit/debit card but decided to refund it later after 15 October 2020. Will my transaction still qualify?
    
    Any refunds made, whether during or after the campaign period, will also reverse the PPS Value/Elite miles originally credited from the purchase.
    
    If there is any tier renewal/upgrades resulting from the PPS Value or Elite miles earned from the refunded transaction(s), the tier renewal/upgrade will be forfeited, and member will be reinstated back to his original tier.

1. Is there a limit on the PPS Value that I can accrue from this campaign?
   
   The maximum PPS Value using any or a combination of the campaign’s non-air spend or points conversion options available are:
   
   

   Tier Maximum amount of status credits to be earned Tier Solitaire PPS Club (qualified on or after 1 June 2018) Maximum amount of status credits to be earned 25,000 PPS Value Tier Solitaire PPS Club (qualified before 1 June 2018) Maximum amount of status credits to be earned 12,500 PPS Value Tier PPS Club Maximum amount of status credits to be earned 12,500 PPS Value

2. When will the PPS Value earned from the campaign be credited into my account?
   
   The PPS Value earned will be credited six weeks after the campaign ends on 15 October 2020, regardless of your PPS Club membership renewal end date.
3. Will the PPS Value earned from the campaign count towards the tracking of PPS Rewards?
   
   PPS Value earned from this campaign will count towards the tracking of PPS Rewards.

1. Is there a limit on the Elite miles I can earn from this campaign?
   
   You can earn up to a maximum of 20,000 Elite miles for Elite Gold members and 10,000 Elite miles for Elite Silver members through non-air spend and activities, namely through KrisShop, KrisPay and conversion of bank partner reward points during the campaign period.
2. When will the Elite miles earned from the campaign be credited into my account?
   
   For members whose Elite membership have already been renewed under Singapore Airlines’ 1-year automatic status renewal scheme from March 2020 through to February 2021
   
   

   KrisFlyer Elite renewal end date (As of 08 September 2020)	Elite miles credited by:
   KrisFlyer Elite renewal end date (As of 08 September 2020) 31 March 2021	Elite miles credited by: 6 weeks after 15 October 2020
   KrisFlyer Elite renewal end date (As of 08 September 2020) 30 April 2021	Elite miles credited by: 6 weeks after 15 October 2020
   KrisFlyer Elite renewal end date (As of 08 September 2020) 31 May 2021	Elite miles credited by: 6 weeks after 15 October 2020
   KrisFlyer Elite renewal end date (As of 08 September 2020) 30 June 2021	Elite miles credited by: 6 weeks after 15 October 2020
   KrisFlyer Elite renewal end date (As of 08 September 2020) 31 July 2021	Elite miles credited by: 6 weeks after 15 October 2020
   KrisFlyer Elite renewal end date (As of 08 September 2020) 31 August 2021	Elite miles credited by: 6 weeks after 15 October 2020

   
   
   Members with tier renewal end-date from September 2020 to February 2021 will first enjoy the 1-year automatic tier renewal. The Elite miles earned from the campaign will be credited in the subsequent year to support your next renewal between September 2021 and February 2022.
   
   

   KrisFlyer Elite renewal end date (As of 08 September 2020) (before 1-year automatic renewal)	KrisFlyer Elite renewal end date (As of 08 September 2020) (after 1-year automatic renewal)	Elite miles credited by:
   KrisFlyer Elite renewal end date (As of 08 September 2020) (before 1-year automatic renewal) 30 September 2020	KrisFlyer Elite renewal end date (As of 08 September 2020) (after 1-year automatic renewal) 30 September 2021	Elite miles credited by: 31 March 2021
   KrisFlyer Elite renewal end date (As of 08 September 2020) (before 1-year automatic renewal) 31 October 2020	KrisFlyer Elite renewal end date (As of 08 September 2020) (after 1-year automatic renewal) 31 October 2021	Elite miles credited by: 31 March 2021
   KrisFlyer Elite renewal end date (As of 08 September 2020) (before 1-year automatic renewal) 30 November 2020	KrisFlyer Elite renewal end date (As of 08 September 2020) (after 1-year automatic renewal) 30 November 2021	Elite miles credited by: 31 March 2021
   KrisFlyer Elite renewal end date (As of 08 September 2020) (before 1-year automatic renewal) 31 December 2020	KrisFlyer Elite renewal end date (As of 08 September 2020) (after 1-year automatic renewal) 31 December 2021	Elite miles credited by: 31 March 2021
   KrisFlyer Elite renewal end date (As of 08 September 2020) (before 1-year automatic renewal) 31 January 2021	KrisFlyer Elite renewal end date (As of 08 September 2020) (after 1-year automatic renewal) 31 January 2022	Elite miles credited by: 31 March 2021
   KrisFlyer Elite renewal end date (As of 08 September 2020) (before 1-year automatic renewal) 28 February 2021	KrisFlyer Elite renewal end date (As of 08 September 2020) (after 1-year automatic renewal) 28 February 2022	Elite miles credited by: 31 March 2021

3. Will the Elite miles earned from the campaign count towards the tracking of Elite Gold Rewards?
   
   Elite miles earned from this campaign will not count towards the tracking of Elite Gold Rewards.
4. The maximum Elite miles that can be accrued from the Membership Renewal Support Scheme and the ‘Earn Status Credit without Flying’ campaign is still insufficient to renew my membership. Will there be other initiatives introduced where I can earn Elite miles besides from flights?
   
   Singapore Airlines will review the situation closely and consider other measures to earn Elite miles and support members’ renewal at an appropriate time if required.

1. These Terms and Conditions ("T&Cs") govern the KrisFlyer Earn Status Credits without Flying Campaign ("Campaign"), organised by Singapore Airlines Limited ("SIA"), enabling PPS Club Members to earn PPS Value ("PPS Value") and Elite Silver and Elite Gold members to earn Elite Miles ("Elite Miles") when they fulfill the stated mechanics of the Campaign.
2. This Campaign is open to all KrisFlyer members in the Solitaire PPS Club, PPS Club, Elite Gold and Elite Silver tiers as of 1 September 2020.
3. This Campaign commences on 1 September 2020, 0000hrs (GMT+8) and ends on 15 October 2020, 2359hrs (GMT+8) ("Campaign Period").
4. A PPS Club member or Elite Member will receive PPS Value or Elite Miles respectively if the following conditions are met:
   

   Condition	KrisFlyer Elite members will earn	PPS Club members will earn
   Condition Conversion of Bank Points For every 50,000 KrisFlyer miles or KrisPay miles converted+ from reward points from any of our global bank partners ("Bank Points")	KrisFlyer Elite members will earn 4,000 Elite Miles	PPS Club members will earn 2,000 in PPS Value++
   Condition KrisShop For every SGD 1 spent+++ on KrisShop	KrisFlyer Elite members will earn 3 Elite Miles	PPS Club members will earn 1 in PPS Value++
   Condition Co-brand Cards Earn 25% bonus for every SGD 1 spent+++ on KrisShop with a co-brand card	KrisFlyer Elite members will earn +25% Elite Miles	PPS Club members will earn +25% PPS Value
   Condition KrisPay For every SGD 1 worth of KrisPay miles++++topped up to KrisPay wallet from KrisFlyer miles. For every SGD 1 spent+++++ at KrisPay Partners with cash/credit/debit cards where KrisPay miles are earned	KrisFlyer Elite members will earn 3 Elite Miles	PPS Club members will earn 1 in PPS Value++

   
   
   ⁺ The conversion must be successfully completed by 15 October 2020 2359 hours (GMT+8) to qualify. The conversion of Bank Points to KrisFlyer miles or KrisPay miles via multiple bank partners can be combined cumulatively to participate in this Campaign.
   ⁺⁺ PPS Club members will only earn PPS Value and not Elite Miles.
   ⁺⁺⁺Dollar spend refers to both purchases paid for with credit/debit card on KrisShop and/or dollar equivalent redeemed using KrisFlyer miles. The use of a KrisFlyer cobranded credit/debit card on KrisShop will earn 25% more Elite Miles or PPS Value per dollar.
   ⁺⁺⁺⁺150 KrisPay miles is equivalent to SGD 1. KrisPay is available for use only in Singapore.
   ⁺⁺⁺⁺⁺Redemption of KrisPay miles at KrisPay partner outlets will not be eligible to earn PPS Value.
5. The total PPS Value accruable by each Solitaire PPS Club Member (qualified on or after 1 June 2018) under this Campaign is subject to a cap of 25,000 in PPS Value. The total PPS Value accruable by each Solitaire PPS Club Member (qualified before 1 June 2018) is subject to a cap of 12,500 in PPS Value.
6. The total PPS Value accruable by each PPS Club Member under this Campaign is subject to a cap of 12,500 in PPS Value.
7. The total number of Elite Miles accruable by each Elite Gold Member under this Campaign is subject to a cap of 20,000 Elite Miles.
8. The total number of Elite Miles accruable by each Elite Silver Member under this Campaign is subject to a cap of 10,000 Elite Miles.
9. The conversion of Bank Points is subject to the terms and conditions set forth by the participating bank. A participating KrisFlyer member will be responsible for any fees related to the conversion of Bank Points to KrisFlyer miles.
10. Elite Miles accrued from this Campaign will not count towards the attainment of Elite Gold Rewards.
11. PPS Value accrued from this Campaign will accrue PPS Rewards should members achieve the various PPS Rewards thresholds with their current PPS Value.
12. Should there be refunds of any transaction that result in the accrual of Elite Miles/PPS Value made under this Campaign, SIA will reverse the crediting of the Elite Miles/PPS Value awarded in respect of that refunded transaction.
13. PPS Value will be credited under this Campaign according to Table 1 (below), based on each member’s PPS end date as of 8 September 2020. All PPS Value will be credited in your KrisFlyer account. Elite Miles will be credited under this Campaign according to Table 2 (below), based on each member’s Elite Qualification end date as of 8 September 2020.
    
    

    Table 1. Crediting of PPS Value

    
    

    	PPS Qualification end date (As of 8 September 2020)	PPS Value credited by:
    PPS Club members	PPS Qualification end date (As of 8 September 2020) 30 September 2020 31 October 2020 30 November 2020 31 December 2020 31 January 2021 28 February 2021 31 March 2021 30 April 2021 31 May 2021 30 June 2021 31 July 2021 31 August 2021	PPS Value credited by: 6 weeks after the Campaign Period ends

    
    
    

    Table 2. Crediting of Elite Miles

    
    

    	Elite Qualification end date (As of 8 September 2020)	Elite Miles credited by:
    Elite Silver and Elite Gold members	Elite Qualification end date (As of 8 September 2020) 30 September 2020 31 October 2020 30 November 2020 31 December 2020 31 January 2021 28 February 2021	Elite Miles credited by: 31 March 2021
    Elite Silver and Elite Gold members	Elite Qualification end date (As of 8 September 2020) 31 March 2021 30 April 2021 31 May 2021 30 June 2021 31 July 2021 31 August 2021	Elite Miles credited by: 6 weeks after the Campaign Period ends

14. All purchases made from KrisShop shall be governed by the terms found at https://www.krisshop.com/en/page/kf-miles. Members need to log in to your KrisFlyer account on KrisShop.com when making the eligible spend/redemption transaction.
15. All transactions made with KrisPay shall be governed by the terms found at https://www.singaporeair.com/en_UK/sg/ppsclub-krisflyer/use-miles/krispay/#.
16. All decisions made by SIA in respect to any matter relating to this Campaign shall be final. SIA reserves the right to vary these T&Cs, terminate or otherwise amend this Campaign without prior notice at its sole and absolute discretion. SIA reserves the right to verify the eligibility of participating KrisFlyer members.
17. All PPS Value and Elite Miles awarded under this Campaign will be subject to the KrisFlyer Terms & Conditions at (https://www.singaporeair.com/en_UK/ppsclub_krisflyer/termsconditions-kf/).
18. By participating in the Campaign, each participant agrees that any and all personal data he/she submits (including his/her name, KrisFlyer membership number, and email address) may be collected, used, disclosed, or otherwise processed (collectively, “Processed”) by SIA. All collection, use and disclosure of participant’s personal data will be in accordance with SIA’s Privacy Policy (available online at https://www.singaporeair.com/en_UK/privacy-policy/).
19. SIA will not be responsible for any consequences that any participant may suffer (including without limitation any damage, loss, injury or disappointment), or that results in an infringement of any law or regulation, by participating in this Campaign.
20. By participating in this Campaign, each participant agrees to comply with and be bound by these T&Cs, and conditions of carriage, SIA’s Privacy Policy and KrisFlyer Terms and Conditions (available online at https://www.singaporeair.com/en_UK/ppsclub_krisflyer/termsconditions-kf/) (collectively, "SIA Terms & Conditions"). Non-compliance with or breach of any of these SIA Terms and Conditions may result in the KrisFlyer member being disqualified at any stage of this Campaign.
21. For enquiries, please contact KrisFlyer Membership Services at KF_contact@singaporeair.com.sg.
22. These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore and shall be subject to the exclusive jurisdiction of Singapore courts.