Alternatively, you can choose to text or access the internet on board via data roaming.
Inflight WiFi
The convenience of inflight connectivity is offered on all our aircraft except for Boeing 737-800 NG.
Complimentary WiFi
Complimentary WiFi is offered to passengers travelling in Suites, First Class, Business Class, PPS Club members, supplementary cardholders and KrisFlyer members. If you are a KrisFlyer or PPS Club member travelling on Suites, First Class or Business Class, your complimentary WiFi allowance will be based on your class of travel.
| Suites/First Class | Unlimited |
|---|---|
| Business Class / PPS Club members and supplementary cardholders | 100MB |
| KrisFlyer members | 2-hour chat session* |
Suites/First Class
Unlimited
Business Class / PPS Club members and supplementary cardholders
100MB
KrisFlyer members
2-hour chat session*
Here’s how you can enjoy your Complimentary WiFi:
1. Add membership details
Enter your PPS Club or KrisFlyer details when you book your flight, via Manage Booking, at the airport check-in kiosk, or check-in counter.
2. Connect to ‘KrisWorld’
When you’re at cruising altitude on board a WiFi-enabled aircraft, connect to the ‘KrisWorld’ WiFi network on your device while in flight mode.
3. Claim complimentary access
Visit www.singaporeair-krisworld.com on your browser, select ‘Complimentary Access’ and fill out the details.
WiFi plans
To enjoy data on board our WiFi-enabled aircraft, purchase a plan that fits your needs. We offer three different plans, depending on whether you wish to chat, surf, or work.
Do note that a purchased WiFi plan is only valid on the flight sector on which the purchase was made. For example, a price plan purchased on SQ12 from Singapore to Tokyo (Narita) cannot be used on the next sector of the same flight from Tokyo (Narita) to Los Angeles.
Plan
Price
Chat (30MB)
Optimised for text-only messaging services. Valid for 2 hours only or when the 30MB limit is reached.
USD 3.99
Pro (100MB)
Great for web browsing and emails.
USD 9.99
Premium (200MB)
Ideal for keeping up with work.
USD 15.99
Plan
Chat (30MB)
Optimised for text-only messaging services. Valid for 2 hours only or when the 30MB limit is reached.
Price
USD 3.99
Plan
Pro (100MB)
Great for web browsing and emails.
Price
USD 9.99
Plan
Premium (200MB)
Ideal for keeping up with work.
Price
USD 15.99
- Enable low data/power mode
- Avoid bandwidth-intensive activities
- Disable media auto-download
- Pause WiFi session if device is left idle
cs@sita.aero SIA.CustomerCare@Panasonic.aeroInflight Texting (SMS) and Data Roaming
Once you’re at cruising altitude on board a WiFi-enabled aircraft, you can connect to the internet via your mobile phone network if your operator has a roaming agreement with Aeromobile or OnAir.
Do note that charges will apply when you’re using mobile data roaming. These charges are determined by your mobile operator, and will be reflected in your mobile phone bill.
Here’s how you can use mobile data roaming on board:
1. Connect to Aeromobile/OnAir
Turn off flight mode, enable roaming, and connect to the ‘Aeromobile’ or ‘OnAir’mobile network.
2. Wait for an SMS
You’ll receive a welcome message to notify you that mobile services are available.
3. You’re connected!
You can now send and receive text messages, emails, and browse the internet on your device.
If you are a M1, Singtel, or Starhub mobile customer, you can enjoy unlimited data roaming with AeroMobile and OnAir at the following promotional rates:
| Singtel | SGD 29 for 24 hours |
|---|---|
| StarHub, M1 | SGD 25 per day* *Please note that the timer resets daily at 00:00 hours (Singapore time, GMT +8) |
Singtel
SGD 29 for 24 hours*
StarHub, M1
SGD 25 per day*
*Please note that the timer resets daily at 00:00 hours (Singapore time, GMT +8)
