Frequently asked questions

Bagagem Cancelamentos e reembolsos Bookings Reservar online Secure My Fare Vistos e imigração Alertas de reserva Waitlist redemption bookings Payments Pagamentos Taxa de serviço de cartão de crédito Misture KrisFlyer Miles and Cash Fuel and insurance surcharges Meals / Seats Seleção de refeição Seleção de assento Onboard experience Conectividade em vôo Safety regulations Check-in check-in automático Checking in Scoot Young travellers Travelling with Young Children Menores a viajar sozinhos Student Accounts and security Registered Customer Autenticação de dois fatores (2FA) KrisFlyer account login  KrisFlyer contact details verification PPS Club PPS Club PPS Changes KrisFlyer: Rewards programme  KrisFlyer KrisFlyer for Families Cartão de associado da KrisFlyer digital Recompensas KrisFlyer Milestone KrisFlyer miles: Earn and redeem  Ganhar e resgatar milhas KrisFlyer Waitlist redemption bookings HighFlyer