KrisFlyer for Families
Any outstanding requests for parental / guardian consent will automatically appear in your Account Summary page after you have logged into your KrisFlyer account on singaporeair.com
All pending enrolments will be valid for 48 hours after which they will be automatically purged. A new application submission will need to be made.
Only parental / guardian consent is mandatory during the enrolment of a child under the age of 16. You can link your accounts any time by logging into the child’s KrisFlyer account, selecting Profile, and checking the option to link accounts under Parent / Guardian Information.
To initiate the linking process, login to your child’s KrisFlyer account, select Profile, and check the option to link accounts under Parent / Guardian Information. Once this is saved successfully, you will receive an email notification and will be able to accept the linking request in your Account Summary page. For a full step-by-step guide on how to link KrisFlyer accounts, please click here
We have also put in place additional security checks on the child’s account to prevent fraudulent activity. These checks include: At least one KrisFlyer miles accrual from a flight* in the last 36 months and no KrisFlyer miles accrual from credit card transfers or co-brand card spends in the last 36 months.
After the initial 24 hour period has passed and the child’s account fulfils the checks mentioned above, you will be able to transfer KrisFlyer miles from your child’s account to your account, subject to a cap of 50,000 KrisFlyer miles per calendar year to be transferred out of any child’s account.
*Accrual from flying Singapore Airlines, Scoot, or any of our airline partners.
Login to your KrisFlyer account, select Miles, Transfer Miles, and then the child’s account to transfer the KrisFlyer miles from. Lastly, enter the amount of miles to be transferred.
Example: Transfer of 10,000 miles
| Payment option | Debited from child | Credited to parent / guardian | Service fee collected via Credit / Debit card |
| Credit / Debit card | -10,000 | +10,000 | 10 USD |
| KrisFlyer miles | -10,000 | +9,000 | - |
Example: Transfer of 12,000 miles
| Payment option | Debited from child | Credited to parent / guardian | Service fee collected via Credit / Debit card |
| Credit / Debit card | -12,000 | +12,000 | 15 USD |
| KrisFlyer miles | -12,000 | +10,500 | - |
Other family exclusive benefits are also planned for the near future. Do ensure you have subscribed to email notifications from KrisFlyer to be updated on our latest programme changes and promotions.
Enrollment of new KrisFlyer accounts (below 16 years old)
1. During enrollment, the Parent / Guardian information section will appear if the birthdate entered is below 16 years of age. These fields are mandatory and must match with the Parent / Guardian’s KrisFlyer account.
2. Once the enrollment form is submitted, the Parent / Guardian will receive an eDM requesting for their consent before the Child can be enrolled as a KrisFlyer member.
3. By clicking on the “CONSENT NOW” button, the Parent/ Guardian will be brought to login on singaporeair.com. Upon login, he / she should see the request banner in their Account Summary page.
4. Click on “View” to see the request and follow the subsequent prompts to give consent.
5. Once consent is given, the Child should receive an email with the subject “KrisFlyer Account Activation”. This is meant to verify the email address of the Child entered in the enrollment form, for future communications. Complete the enrollment process by clicking on the link provided.
Linking of Parent – Child Accounts
1. To initiate a Link between Parent and Child KrisFlyer accounts, login to the Child’s KrisFlyer account and navigate to the “Profile” section. Clear the 2FA prompt.
2. Under Personal details, user should be able to see the registered Parent / Guardian’s information. Click on “Initiate Link Request” to send a link request to the Parent / Guardian.
3. Follow the prompts in the pop-up box to complete the process.
4. Once complete, Parental link should be reflected as “Pending” and an option to withdraw the link invitation will be available.
5. The Parent / Guardian will be notified via email or may also choose to login to their KrisFlyer account summary to view the request.
6. Click on “View” to see the request and follow the subsequent prompts to link accounts.
7. Once the above process is complete, the Parent and Child account is successfully linked. Both the Parent, and the Child will receive an email informing them of the successful link.
Transfer of KrisFlyer miles (For Linked Parent - Child accounts)
1. Once Parent – Child accounts are linked for more than 24hrs, transfer of KrisFlyer miles can be done via the Parent’s KrisFlyer account after logging in on singaporeair.com.
2. After logging in, navigate to “Miles” > “Transfer Miles”, where user will see the details of all Child accounts linked to his / her account (up to 5 Minors per Adult KrisFlyer)
3. Do note that if the Child’s account is not eligible for transfer, or have a balance of 0 KrisFlyer miles, the “Transfer miles” button is automatically disabled. The “Miles available for transfer” column will show the quantum available for transfer after factoring the KrisFlyer miles already transferred in the calendar year.
4. Click on “Transfer miles” to select the child account to transfer KrisFlyer miles from. Enter the amount of KrisFlyer miles to be transferred in the next page. Click on “PROCEED” to go to the payment page.
5. Select the option of service fee, between credit/debit card or KrisFlyer miles. Please read the breakdown of service fee, as well as KrisFlyer miles to be transferred for the different options carefully before choosing.
6. Enter credit/debit card details if credit/debit card option is chosen. Accept the terms and conditions, then click on “MAKE PAYMENT” to proceed.
7. Success page will show the details of the successful transfer. Click on “Make another transfer” to make another transfer from a different Child account.
8. Success email will be sent to both Parent and Child with details of the transfer transaction.
