Case payout form

This form is applicable to you if:

  • You have an ongoing case with a reference number.
  • You were directed to this page by a customer service representative.

    • If the above does not apply to you, please return to Get Help for further assistance.

    Retrieve case

    Case reference (e.g. S-2025-12-12345678)

    Case reference number can be found in the email sent to you.

    Last / family name
    Email address