Frequently asked questions

What is Singapore Airlines Travel Insurance?

Singapore Airlines Travel Insurance is a travel insurance product designed for eligible Singapore Airlines passengers. 

 Singapore Airlines Travel insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners (NZBN 9429035270157) under binder with and on behalf of Mitsui Sumitomo Insurance Company, Limited (NZBN 9429039809810, FSP Number 20661) (Incorporated in Japan) as the underwriter. 

You should read the Policy WordingExternal Link and consider obtaining independent legal or financial advice before making any decisions about this insurance. Terms, conditions, limits, sub-limits and exclusions apply.

Who can purchase Singapore Airlines Travel Insurance?

To be eligible for cover under the Singapore Airlines Travel Insurance, you must be a New Zealand *resident or **temporary resident travelling internationally from New Zealand. 

*Someone who is a New Zealand citizen or someone who holds a valid New Zealand residence class visa.
** Someone who holds a temporary visa or permit which allows them to access all publicly funded health and disability services in New Zealand.

How can I purchase Singapore Airlines Travel Insurance?

Singapore Airlines Travel Insurance is available to be purchased on singaporeair.com. Travel insurance may be included while booking your flight on singaporeair.com or added via Manage Booking.

Allianz_NZ



 Singapore Airlines Travel insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners (NZBN 9429035270157) under binder with and on behalf of Mitsui Sumitomo Insurance Company, Limited (NZBN 9429039809810, FSP Number 20661) (Incorporated in Japan) as the underwriter.  

You should read the Policy WordingExternal Link and consider obtaining independent legal or financial advice before making any decisions about this insurance. Terms, conditions, limits, sub-limits and exclusions apply.

Mitsui Sumitomo Insurance Company, Limited - Financial Strength Rating.

Mitsui Sumitomo Insurance Company, Limited has a financial strength rating of A+ (Stable) given by S&P Global Ratings.

The S&P Global rating scale in summary form is:

AAA (Extremely Strong)

AA (Very Strong)

A (Strong)

BBB (Good)

BB (Marginal)

B (Weak)

CCC (Very Weak)

CC (Extremely Weak)

R (Under Regulatory Supervision

SD (Selective Default)

D (Default)

NR (Not Rated)

The rating may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories. Further information on the S&P Global ratings is available here: https://www.spglobal.com/ratings/en/productsbenefits/products/financial-strength-ratingExternal Link.