Terms of Use for SIA AI-powered Features

Version Effective Date: 15 May 2024

These Terms and Conditions apply to the conversational experience on, and your use of, Singapore Airlines Limited’s web site (“Web Site”) as well as any other AI powered generative experiences on the Web Site, SQ Mobile Application (“SQM”) and Kris Chatbot Service Application (“Kris”) (collectively, the “Conversational Experience” and “Services” respectively). The Services are intended to assist with providing generative AI functionality for users of the Web Site, SQM and Kris. By using any of the Services, you agree to the terms below:

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The Conversational Experience allows you to submit text inputs (“Input”) and converse with an online computer-powered chatbot and generate text content output (“Output”) based on the Input. Input and Output are collectively “Content”. By using the Services, you confirm that you understand and agree to the Terms and Conditions. You must use the Services and the generated Content only (i) in a lawful manner and in compliance with all applicable laws; (ii) in accordance with the Terms and Conditions, or other documentation directed to the Services; (iii) in a manner that does not infringe or attempt to infringe, misappropriate or otherwise violate any rights of SIA or its subsidiaries (collectively, “SIA”).  

You may cease use of the Services at any time. If you do not wish to use the Services, you may choose not to utilise or engage with the Conversational Experience.