Yes, you can change your seat after your check-in is complete, if it is earlier than 1.5 hours to your flight departure

Yes, you can by going through the usual check-in process on singaporeair.com or through the SingaporeAir mobile app.

Singapore Airlines has through check-in agreements with a host of partner airlines. When you fly on a journey that begins with a flight on Singapore Airlines and continues with flights operated by these partner airlines, you can get boarding passes for all flights on your journey. You can also have your bags tagged to your final destination, subject to the customs regulations of your first point of arrival.

Yes, you may do so if the connecting flight:

• comes after a Singapore Airlines-operated flight;
• is operated by a partner airline that has a through check-in arrangement with Singapore Airlines; and
• is open for check-in.

Yes, you can check in for a codeshare flight with another partner airline if the flight:

• comes after a Singapore Airlines-operated flight;
• is operated by a partner airline that has a through check-in arrangement with Singapore Airlines; and
• is open for check-in.

Once in a while, unexpected operational factors prevent us from making a flight available for check-in on singaporeair.com or through the SingaporeAir mobile app. When this happens, please try again later or check in at the airport.

Yes, you can by getting in touch with your local Singapore Airlines office or visiting any of our service counters at the airport.

The PRS verifies your flight and boarding pass information, and determines whether you’re cleared to enter the transit area without further checks. If you hold a digital, mobile or kiosk boarding pass, the airport police officer will guide you to scan them at the PRS before you proceed to immigration.

You can use the PRS if you:

• hold a kiosk boarding pass; or
• hold a mobile boarding pass; or
• hold a digital boarding pass.

ESTA enables you to travel to the USA, as long as you’re a citizen of an eligible country under the Visa Waiver Program (VWP). Submit your application on the ESTA website.

All travellers to Australia and/or New Zealand (except citizens) need a visa to visit either of these countries. The Australia and New Zealand immigration authorities require all airlines to ensure that their passengers are holding valid visas and passports before they’re allowed to travel. For more information, visit the Australian Government’s Department of Immigration and Border Protection website or the New Zealand Immigration Service website.

Let us show you how easy it is to check in online.

Learn how you can check in as a group in a few simple steps.

Where through-checks are possible, you may request for it by informing our check-in counter staff at the airport. This service is only available if:

1. Your ticket(s) have been booked on our selected partner airlines.
2. Through-check is permitted by local operational requirements and the applicable local laws and regulations.

1. You are permitted to enter both the country of transfer and entry, based on current Covid-19 travel advisories. Please pay special attention to any quarantine and/or on-arrival test requirements that may apply, which could result in missing your onward flight.   
2. You possess the necessary documentation for immigration clearance and customs at the destination stated on your SIA ticket and the country you are transferring through.
3. You have allowed sufficient time to collect your baggage upon arrival at the airport, clear immigration and customs, and check-in for your connecting flight, as well as any other potential delays to avoid the inconvenience and costs of a missed flight.   

We will do our best to accommodate you on other flights that we or our partner airlines operate. This may however not be possible if your other flight(s) is booked on a separate ticket with another airline. If this is the case, we suggest trying to recover any additional costs that may be incurred from this inconvenience from your personal travel insurance.