Customer commitment

Fast Track Services

 
 

Immigration

Fast Track Immigration Services are available on arrival and departure at selected Singapore Airlines destinations for customers travelling in Suites, First Class or Business Class.  Customers travelling in these classes can make use of dedicated fast track lanes to clear immigration at the following airports.

Eligible Region Departing From Arriving Into
Passengers in Suites / First / Business Class Europe

Barcelona (BCN)

Paris (CDG)
London (LHR)
Manchester (MAN)
Moscow (DME)
Munich (MUC)

Istanbul (IST)*

Paris (CDG)*
London (LHR)*

Istanbul (IST)

South East Asia

Bangkok (BKK)*
Jakarta (CGK)

Kuala Lumpur (KUL)

Bangkok (BKK*)
Kuala Lumpur (KUL)
South West Pacific Auckland (AKL)
Brisbane (BNE)*
Melbourne (MEL)*
Sydney (SYD)*
Brisbane (BNE)*
Melbourne (MEL)*
Sydney (SYD)*
West Asia and Africa Bombay (BOM)
Delhi (DEL)

Bombay (BOM)
Delhi (DEL)

Dubai (DXB)

*Special fast track cards will be given to SIA customers travelling in Suites, First Class and Business Class arriving at or departing from these airports. For all other airports in the above list, customers can simply display their SIA boarding pass.

Other Fast Track Immigration Services that customers can apply for:

1. APEC Business Travel Card: http://travel.apec.org/abtc-summary.html
2. Global Entry (United States): http://www.globalentry.gov/
3. Hong Kong Frequent Visitor E-Channel: http://www.hongkongairport.com/eng/passenger/arrival/t1/airport-services-facilities/frequent-visitor-channel.html 


Security Screening

SIA customers travelling in Suites, First Class and Business Class can also make use of Fast Track Security Screening Services available upon departure at the following airports.

Eligible Region Departing From
Passengers in Suites / First / Business Class North America Newark (EWR)
Houston (IAH)
New York (JFK)
Los Angeles (LAX)
San Francisco (SFO)
Europe

Copenhagen (CPH)

Frankfurt (FRA)
Istanbul (IST)
London (LHR)
Manchester (MAN)
Milan (MXP)
Moscow (DME)
Munich (MUC)
Rome (FCO)
Zurich (ZRH)

North Asia Guangzhou (CAN)
Beijing (PEK)
South West Pacific Brisbane (BNE)
Melbourne (MEL)
Sydney (SYD)
West Asia and Africa Delhi (DEL)
 
 
 
 
 
 
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