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12 years and above

Children

2-11 years

Infants

0-23 months

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- Provision of the information is required to complete the enrolment for the Registered Customer account.

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- SIA will retain Customer Data for as long as it is necessary to fulfil the purpose for which it was collected, the legal or business purposes of SIA, or as required by relevant laws. The data will be removed after the fulfilment of these purposes.

Secure your KrisFlyer account with a password

ONE-TIME PASSWORD REQUIRED

We are unable to process your request due to a technical problem. We apologise for any inconvenience caused.

As part of our ongoing efforts to safeguard your account, you must replace your numeric PIN with a complex password. You will not be able to access your account if you do not create a password.

Start by authenticating your identity with a one-time password (OTP) sent to your registered mobile number or email.

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Your password needs to be 8 to 16 characters long, and must contain an uppercase character (A-Z), a lowercase character (a-z), and a number(0-9).

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Remember to use your new password to access your KrisFlyer account in future.

Your 6-digit PIN will now be your phone PIN, which you can use to verify your identity when you call KrisFlyer Membership Services.

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As part of our ongoing efforts to safeguard your account, you must replace your numeric PIN with a complex password.

To do so, please call KrisFlyer Membership Services to update your profile with contact details for two-factor authentication (2FA) verification.

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