KrisFlyer Birthday Bonus Miles Reward Terms and Conditions

KrisFlyer Birthday Bonus Miles Reward Terms and Conditions ("Terms and Conditions")

 

 

  1. This KrisFlyer Birthday Bonus Miles Reward ("Reward") is organised by Singapore Airlines Limited ("SIA").
  2. The Reward is limited to the principal KrisFlyer member (each, a "Participant") who complete flights operated by SIA or Scoot in accordance with these Terms and Conditions.
  3. Each Participant is only entitled to claim the Reward only once per calendar year in respect of the first flight segment travelled by the Participant (i.e. bonus miles will be awarded for only one flight segment) on a flight operated by SIA or Scoot, as the case may be ("Applicable Flight Segment"). Participants will not be able to choose the Applicable Flight Segment for which the bonus miles ("Bonus Miles") will be credited to the Participant, and the Applicable Flight Segment will be determined by SIA in its sole and absolute discretion. Codeshare flights will not be eligible for the Reward."
  4. Rewards can only be claimed by Participants in respect of flights that are paid fully with cash. Participants will not be able to claim the Reward in respect of flights that are paid fully or partially with miles and/or paid with vouchers.
  5. The Participant will be eligible for the Reward upon completion of the Applicable Flight Segment, provided that the Applicable Flight Segment is completed within (3) months from the first day of the Participant's birthday month ("Eligibility Period"). The number of Bonus Miles that will be credited to Participants eligible for the Reward will be determined in accordance with the respective Participant's KrisFlyer membership tier as follows:
    1. 1,000 bonus miles for KrisFlyer members;
    2. 1,500 bonus miles for KrisFlyer Elite Silver and KrisFlyer Elite Gold members; and
    3. 2,000 bonus miles for PPS Club members.
  6. The Eligibility Period will not be extended.
  7. The Reward will be awarded to the Participant only when the miles earned on the Applicable Flight Segment are credited to the Participant's KrisFlyer account. Such accrued miles in respect of the Applicable Flight Segment shall be reflected in the Participant's KrisFlyer account within 4 weeks after completion of the Applicable Flight Segment. For any retrospective Reward claim requests on past bookings, such requests must be made no later than (1) month after the completion of the Applicable Flight Segment. For the avoidance of doubt, any retrospective Reward claim requests must be made in respect of an Applicable Flight Segment that is completed within the Eligibility Period.
  8. The Bonus Miles will be valid for a period of three (3) years from the date on which they are credited into the Participant's KrisFlyer account, following which they shall expire, and such validity period shall not be eligible for any extensions in respect of Bonus Miles credited to KrisFlyer and KrisFlyer Elite (both Silver and Gold) tier members.
  9. The Bonus Miles awarded to the Participant pursuant to the Reward can be combined and used with other rewards obtained under KrisFlyer Milestone Rewards and other SIA flight promotions.
  10. Each Participant is only permitted to hold one KrisFlyer membership account at any time, and any and all fraudulent and / or duplicate accounts, including the Participant's original KrisFlyer membership account, will be suspended and disqualified from the Reward.
  11. By participating in the Reward, each Participant agrees to comply with and be bound by:
    1. these Terms and Conditions;
    2. SIA's conditions of use of website (available online at https://www.singaporeair.com/en_UK/global_footer/conditions-of-use-website/);
    3. SIA's Privacy Policy (available online at https://www.singaporeair.com/en_UK/privacy-policy/);
    4. KrisFlyer Terms and Conditions (available online at https://www.singaporeair.com/en_UK/ppsclub_krisflyer/termsconditions-kf/) and
    5. KrisShop Terms and Conditions (available online at https://www.krisshop.com/en/page/terms),

    (collectively, the "SIA Terms & Conditions"). Non-compliance with or breach of any of these SIA Terms and Conditions may result in the Participant being disqualified at any stage of the Reward, and any Bonus Miles awarded to the Participant pursuant to the Reward may be forfeited, withheld, withdrawn and/or reclaimed, as determined by SIA in its sole and absolute discretion.
  12. Further, and without prejudice to and in addition to Clause 11, by participating in the Reward, each Participant agrees that:
    1. any and all personal data he/she submits (including, but not limited to, his/her name, KrisFlyer membership number, contact number and email address) may be collected, used, disclosed, or otherwise processed (collectively, "Processed") by SIA for the purposes of the Reward. All collection, use and disclosure of participant's personal data will be in accordance with SIA's Privacy Policy (available online at the link set out above at Clause 11(c)).
    2. the use of KrisFlyer miles, including any Bonus Miles, to redeem an air ticket is subject to seat availability at the time of reservation or ticket issuance, and must be used in accordance with the KrisFlyer Programme Terms and Conditions (available online at the link set out at Clause 11(d)).
    3. the use of KrisFlyer miles, including any Bonus Miles, to redeem merchandise on https://www.krisshop.com/en/ is subject to stock availability at the time of purchase and must be used in accordance with the KrisFlyer Programme Terms and Conditions, and the KrisShop Terms and Conditions. (available online at the link set out at Clause 11(e)).
    4. the use of KrisFlyer miles, including any Bonus Miles to redeem hotel stays or car rentals on KrisFlyer vRooms (available online at https://krisflyervrooms.com/shopping/terms) is subject to room/car availability at the time of booking and must be used in accordance with the KrisFlyer Programme Terms and Conditions, and the terms of use of the KrisFlyer vRooms website (at https://krisflyervrooms.com/shopping/terms); and
    5. the use of KrisFlyer miles, including any Bonus Miles, to redeem for shopping, dining, wellness services via the Kris+ mobile application must be used in accordance with the KrisFlyer Programme Terms and Conditions, and Kris+ partners (available online at https://krisplus.com/).
  13. All decisions made by SIA, in respect to any matter relating to this Reward shall be final. SIA reserves the right to verify the eligibility of Participants, vary these Terms and Conditions, including, but not limited to the Bonus Miles quantum and the qualifying criteria in respect of this Reward, terminate or otherwise amend this Reward without prior notice at its sole and absolute discretion.
  14. To the extent permitted under applicable law, SIA will not be responsible or liable for any consequences that any Participant may suffer (including without limitation any damage, loss, injury or disappointment) by entering the Reward or the Participant's acceptance of any prize.
  15. Unless otherwise specified, SIA is not responsible for and will not bear any and all expenses and ancillary costs which may be incurred by the Participant in the participation in the Reward and/or with the use or redemption of any Bonus Miles.
  16. For enquiries, please submit a request via the KrisFlyer/PPS Club feedback form at https://www.singaporeair.com/feedback-form/. Remember to log in using your KrisFlyer account.
  17. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore and shall be subject to the exclusive jurisdiction of the Singapore courts.