This is the image description.

Travel advisory for passengers with travel history to South Africa in the last 14 days

Due to the Singapore government's regulatory requirements, travellers with a travel history to South Africa within the past 14 days will not be allowed to enter or transit through Singapore. This also applies to long-term pass holders and short-term visitors, with the exception of those who were issued an approval letter from Singapore government agencies after 23 December 2020. While Singapore citizens and Singapore permanent residents with a travel history to South Africa within the past 14 days may enter Singapore, they are not allowed to transit through Singapore Changi Airport. Singapore Airlines customers with bookings for flights departing South Africa from 3 January 2021 and beyond, will be affected by this regulatory requirement. For more information on the Singapore government’s latest border measures, please refer here. 

Testing Requirements and Stay-Home Notice

Returning Singapore citizens and Singapore permanent residents will be required to undergo a Covid-19 Polymerase Chain Reaction (PCR) test upon arrival in Singapore. They will also have to undergo an additional seven-day self-isolation at their place of residence, following their 14-day Stay-Home Notice (SHN) at dedicated SHN facilities. They will undergo a Covid-19 test at the end of their SHN, and will be tested again after they have completed their seven-day self isolation period. More details here.

Bookings made directly with Singapore Airlines​

Affected passengers will be notified of their travel options via SMS, email or through the SingaporeAir mobile app. Please be assured that customers whose bookings were cancelled or who no longer will be able to travel as they do not meet the entry requirements into Singapore may choose to rebook or seek a refund of the unused portion of their tickets. For customers who booked directly with Singapore Airlines, they may use our Assistance Request Form to submit their request.​

Bookings made through travel agents​​

Customers who purchased their tickets a travel agent may also choose to rebook or seek a refund of the unused portion of their tickets. Should they require assistance, they should contact their travel agent directly for assistance. Do note the travel agent may charge fees, depending on the terms and conditions of the booking with the agency.​


The health and safety of our staff and customers remain our utmost priority. SIA will continue to employ stringent health and safety measures to safeguard our customers’ well-being. We will continue to monitor the situation and remain guided by the regulatory authorities.



Last updated 9 April 2021, 1000hrs (GMT+8)
First posted 2 January 2021, 0930hrs (GMT+8)