Registered Customer
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Anyone who’s 16 years old or above, and who isn’t already an existing KrisFlyer member, can enrol as a Registered Customer.
Enrolling as a Registered Customer is easy: either sign up with one of your social media accounts or register a new account with us.
To log in, simply enter the email address and password that’s associated with your Registered Customer account. If you’ve signed up with a social media account, you can also log in with that social media account.
No, you don’t have to pay any fees to enrol as a Registered Customer. Join now.
No, everyone is welcome to join us as a Registered Customer. Join now.
No, Registered Customers won't receive a card. Unlike KrisFlyer, the Registered Customer account is not a frequent flyer programme.
KrisFlyer is Singapore Airlines' frequent flyer programme. As a KrisFlyer member, you'll earn miles when you fly with us, and when you spend with our many on-ground partners. You'll then be able to redeem your miles for upgrades, flights, and many other rewards.
A Registered Customer account is an online-only account that's designed to make booking and managing flights on singaporeair.com easier and quicker. As a Registered Customer, you won't earn miles on flights.
Your Registered Customer account will not expire.
Yes, you can register as a new Registered Customer.
You can only have one Registered Customer account associated with your email address, so you won’t be able to enrol as a new member. You’ll need to have your password reset instead. At the login page, click on “Need Help Logging In?”. You’ll then be asked to enter your email address. A link to reset your password will be sent to you.
If you haven’t received a verification email after three hours following registration, log in with your email address and password. You’ll then be asked to verify your email address, and an option to resend the verification email will appear.
As a Registered Customer, you’ll enjoy an easier and quicker way to book flights on singaporeair.com. You won’t have to fill in all your details again when booking a flight, since your personal details are saved in your account. You’ll also be the first to receive the latest news, promotions and personalised offers from us and our partners should you subscribe to our newsletters.
In the near future, we’ll be further enhancing the benefits and privileges that come with being a Registered Customer.
Simply click on the unsubscribe link found at the bottom of the email that you no longer wish to receive. Alternatively, you can manage your subscriptions in the ‘Personal details’ page of your profile.
To give you greater flexibility, we offer several types of subscriptions. So unsubscribing from a category will ensure that you stop receiving emails from that particular category.
Yes, your Registered Customer account will then be upgraded to a KrisFlyer membership account.
To become a KrisFlyer member, you’ll first need to log in to your Registered Customer account, then select “Become a KrisFlyer member”.
As you can only have one account with us, your Registered Customer account will no longer exist once you’ve become a KrisFlyer member.
In most countries, you can sign up as a Registered Customer through:
Google+, Facebook, and LinkedIn.
In certain countries, you can also sign up through other social media platforms such as Sina Weibo and WeChat in China.
Yes, you can. Simply sign up with your preferred social media account, and as long as the email address that’s associated with it and your Registered Customer account is the same, both accounts will be automatically linked.
Alternatively, you can login to your profile and link or delink social media profiles in the ‘Account Management’ section.
If you’ve tried logging in several times and you’re locked out of your Registered Customer account, wait 24 hours before trying again.
If you can’t remember your password, click on “Need help logging in?” at the login page, and a link to reset your password will be sent to your email address.
If you’ve received SIA Registered Customer authentication emails from gigya-raas after your registration, please note that they’re legitimate emails.