About Digital X Service
Course Duration: 2 Days In this course, learners will gain insights to the SIA culture of service excellence, and discover how these principles can help their organisation achieve both their digital and service goals.
What Learners Will Achieve
After completing this course, learners will be able to:
- Understand SIA's innovation cycle from problem identification to solution roll out
- Apply best practices to manage change communication, adoption and governance
- Develop approaches to identify and execute potential solutions to business challenges
Target Audience
This course is catered for:
Chief Technology Officer 
Chief Customer Services Officer Chief Operations Officer Digital Transformation Officer 
Customer Success Managers 
Digital Experience Managers Customer Experience Specialist Customer Journey Specialist 
Discover Our Programmes Today
Evolve your organisation's service and hospitality strategy today with our curated courses. Chat with us to find out more about our programmes.
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