Access to an extensive network of lounges
Relax in comfort at more than 1,000 lounges around the world, even when you fly in Premium Economy or Economy Class with Singapore Airlines, Virgin Australia, Virgin Atlantic, Star Alliance and Star Alliance Connecting Partner airlines.
UPDATE: Lounges may be temporarily closed due to Covid-19 safety precautions. For more details on KrisFlyer Gold Lounges, please click here. For more details on SilverKris Lounges, please click here. For more details on other airlines’ lounges, please refer to their official websites.
If you are transiting in Singapore Changi Airport, you will be brought to the designated transit holding area.
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When you fly on
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Enjoy access to
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Singapore Airlines |
The KrisFlyer Gold Lounge at Singapore Changi Airport and SilverKris Lounges worldwide*, together with a guest who is also departing on Singapore Airlines on the same flight. |
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Singapore Airlines; |
Over 1,000 Star Alliance Gold lounges worldwide, together with a guest who is also departing on Singapore Airlines or a Star Alliance airline on the same day and on the same flight. |
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Virgin Australia |
Virgin Australia operated lounges in Australia, together with a guest who is also departing on Virgin Australia on the same day. |
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Virgin Atlantic |
Virgin Atlantic Clubhouses, when departing on Virgin Atlantic. This benefit does not extend to any guests or travelling companions. |
* The SilverKris lounges in Singapore are not designated Star Alliance Gold lounges. Instead, please use the KrisFlyer Gold lounge in Terminal 2 or 3.
For codeshare flights, the lounge access policy of the operating airline applies.
KrisFlyer Milestone Rewards
The more you fly with us, the more you'll be rewarded, from accelerated accrual of KrisFlyer miles to complimentary upgrades. Find out more here.
Star Alliance Gold
Enjoy the Star Alliance Gold status, which entitles you to worldwide recognition when you fly to more than 1,300 destinations with our Star Alliance partner airlines. Seamless travel has never been easier.
Your Star Alliance Gold status entitles you to these travel benefits when you fly with our Star Alliance partner or Star Alliance Connecting Partner* airlines:
- Priority airport check-in
- Extra baggage allowance
- Gold Track (Priority Security & Immigration)^
- Airport lounge access**
- Priority boarding
- Priority baggage handling
- Priority reservations waitlist
- Priority airport stand-by
- Complimentary upgrade to Business First Class on the Heathrow Express~
^ To see where Gold Track (Priority Security & Immigration) is available, visit www.staralliance.com/gold-track
~ Subject to seat availability. For more information, please click here.
*Only applicable if your itinerary includes a transfer to/from a Star Alliance Connecting Partner and Star Alliance airlines, and if the benefit is offered by the Star Alliance Connecting Partner.
**An accompanying guest to any Star Alliance Gold lounge must be travelling on the same day and on the same flight.
Extra check-in baggage allowance
You can check in an extra 20kg (44 pounds) when you fly with Singapore Airlines, Scoot1 Virgin Atlantic, Star Alliance,2 or a Star Alliance Connecting Partner3.
The piece concept applies to and from the USA only. You will be entitled to check in an extra piece of baggage. This means you can check in three bags of up to 32kg in Singapore Airlines Suites, First, and Business Class. In Premium Economy and Economy Class, you can check in three bags of up to 23kg each. Find out more.
On Virgin Australia4, check in an extra bag of up to 32kg for Business Class passengers, and up to 23kg for Economy Class passengers5, on domestic and short-haul international flights.
1Only applicable if your itinerary includes a transfer to Scoot from Singapore Airlines, or to Singapore Airlines from Scoot.
2You can check in luggage with a maximum weight limit of up to 32kg per piece, when you travel with Singapore Airlines, starting from 1 November 2015. If you have any items above 32kg, it will not be accepted as checked baggage and may have to be re-packed or transported as cargo. Find out more
3On interline or codeshare flights with Singapore Airlines, the Singapore Airlines extra baggage allowances apply.
4Only applicable if your itinerary includes a transfer to/from a Star Alliance Connecting Partner and Star Alliance airlines.
5Not applicable for flights purchased at Economy Lite fares.
Seat selection privileges
You can select a complimentary Forward Zone or Standard Seat in advance when you fly in Economy Class on Singapore Airlines.
Subject to availability at the point of booking and/or seat selection. Available on singaporeair.com only.
Priority airport check-in
When you fly with Singapore Airlines, Star Alliance or Star Alliance Connecting Partners*, Virgin Atlantic or Virgin Australia, get priority service at specially designated check-in counters which feature the KrisFlyer Elite Gold or Star Alliance logo, where available.
*Only applicable if your itinerary includes a transfer to/from a Star Alliance Connecting Partner and Star Alliance airlines.
Priority boarding
You’ll be invited to board the plane before other passengers, even when you travel in Premium Economy Class or Economy Class.
Priority baggage handling
Your baggage will be given priority handling, even when you travel in Premium Economy Class or Economy Class.
Accelerated membership status with Infinite Journeys
Enjoy accelerated membership status with Shangri-La’s loyalty programme, Golden Circle. You become a Golden Circle Gold member on enrolment and will enjoy an accelerated upgrade to Golden Circle Jade membership when you stay for one night at any Shangri-La hotel and resort, Kerry hotel, Traders hotel or Hotel Jen worldwide.
Waived or discounted service fees
Pay less, or nothing at all on many KrisFlyer services – including changing your redemption nominees for free.
More benefits on Scoot
KrisFlyer Elite Gold members can enjoy additional benefits when flying on Scoot, including additional 5kg baggage upgrade for the principal KrisFlyer Elite Gold member with minimum purchase of 20kg baggage online per member1, complimentary seat selection2, as well as complimentary BoardMeFirst for the travelling group3.
From April 2024, KrisFlyer Elite Gold members may also enjoy booking flexibility (one-time change fee waiver of flight date and/or time).
For more information, please click here.
These benefits are not applicable to group bookings with 10 or more passengers.
Additionally, earn 2.5 Elite miles for every KrisFlyer mile earned when you fly on Scoot. To check how many Elite miles you will earn for a Scoot flight, please click here.
1 Complimentary baggage is only eligible to flight bookings completed with members’ KrisFlyer number, at least 24 hours before departure.
2 Log onto Scoot Manage My Booking for complimentary seat selection. Additional charges may apply when non-eligible seats are selected.
3 For operational reasons, BoardMeFirst service is available only at selected airports, unless otherwise informed. Find out more here.
Enjoy these benefits in addition to those of KrisFlyer Elite Silver.