Online or mobile check-in

Check in online or on-the-go with the SingaporeAir mobile app. It’s quick and convenient, plus you can do it anywhere and in advance between 48 to 1.5 hours before your flight departs.

If the first flight in your itinerary is operated by a different airline (even if your flight code begins with SQ), you should check in on the partner airline’s website.

However, if the first flight in your itinerary is operated by Scoot, you may be eligible for online/mobile check-in via the Singapore Airlines website or app. Find out if you are eligible for online/mobile check-in here.

Singapore Airlines Online/Mobile Check-In (Eligibility)

Online/mobile check-in is available to all passengers, except those who:

  • Are below the age of 18, and not accompanied by an adult passenger (above the age of 18);​
  • Have one or more preceding flights in the same booking for which the passengers have not checked in​


If your booking does not meet the above criteria, please proceed to the Singapore Airlines Airport Counter early to check in and drop off your baggage.

Scoot Online/Mobile Check-in (Eligibility)

You may check in online or via the SingaporeAir mobile app using your SQ booking reference/E-ticket number between 48 and 1.5 hours before your Scoot flight departure if you meet the following criteria: ​

  • Your first flight is operated by Scoot ​
  • You are transiting through Singapore onto a flight operated by Singapore Airlines​
  • Your E-ticket number starts with 618​
  • Check in online for a maximum of four passengers travelling on the same booking with the same itinerary​
  • You are flying from the following Scoot destination: ​
    • China
    • Germany
    • Greece​
    • Hong Kong SAR, China​
    • India
    • Indonesia
    • Japan​
    • Laos
    • Macau SAR, China
    • Malaysia​
    • Saudi Arabia
    • Taiwan, China
    • Thailand
    • The Philippines
    • Vietnam
       
  • You are flying to the following Singapore Airlines destination:​
    • Bangladesh
    • Brunei Darussalam
    • Cambodia
    • China
    • Hong Kong SAR, China
    • India
    • Indonesia
    • Japan
    • Malaysia​
    • Maldives
    • Myanmar
    • Nepal
    • South Africa
    • Sri Lanka
    • Taiwan, China
    • Thailand
    • The Philippines
    • United Arab Emirates
    • Vietnam​

If your booking does not meet the above criteria, please proceed to the Scoot Airport Counter early to check in and drop off your baggage.

Digital or mobile boarding pass

Generate your boarding passes online for quicker boarding. Where available, boarding passes can be generated

  • On the website: 48 hours to 1.5 hours before flight departure
  • On the mobile app: 48 hours to 1 hour before flight departure

For USA flights, boarding passes will be available from 24 hours before your flight departs. Note that some travellers may not be eligible for these passes due to regulatory requirements.

Find out if your destination accepts digital / mobile boarding passes
SELECT CITY/AIRPORT
  • Adelaide International (ADL)
  • Amsterdam Schiphol (AMS)
  • Auckland (AKL)
  • Bandar Seri Begawan Brunei International (BWN)
  • Bandung Husein Sastranegara International (BDO)
  • Bangkok Suvarnabhumi (BKK)
  • Barcelona El Prat (BCN)
  • Beijing Capital International (PEK)
  • Bengaluru Kempegowda International (BLR)
  • Brisbane (BNE)
  • Cairns (CNS)
  • Cape Town International (CPT)
  • Cebu Mactan-Cebu International (CEB)
  • Chengdu Tianfu International (TFU)
  • Chonqing Jiangbei International (CKG)
  • Christchurch (CHC)
  • Colombo Badaranaike International (CMB)
  • Da Nang International (DND)
  • Darwin International (DRW)
  • Davao Francisco Bangoy International (DVO)
  • Delhi Indira Gandhi International (DEL)
  • Dhaka Hazrat Shahjalal International (DAC)
  • Dubai International (DXB)
  • Frankfurt International (FRA)
  • Fukuoka (FUK)
  • Guangzhou Baiyun International (CAN)
  • Hanoi Noi Bai International (HAN)
  • Ho Chi Minh City Tan Son Nhat International (SGN)
  • Hong Kong International (HKG)
  • Hyderabad Rajiv Gandhi International (HYD)
  • Istanbul International (IST)
  • Jakarta Soekarno-Hatta International (CGK)
  • Johannesburg O.R. Tambo International (JNB)
  • Kathmandu Tribhuvan International (KTM)
  • Kochi Cochin International (COK)
  • Kolkata Netaji Subhas Chandra Bose International (CCU)
  • Kuala Lumpur International (KUL)
  • London Heathrow (LHR)
  • Los Angeles International (LAX)
  • Male Velana International (MLE)
  • Manila Ninoy Aquino International (MNL)
  • Medan Kualanamu International (KNO)
  • Melbourne (MEL)
  • Milan Malpensa (MXP)
  • Moscow Domodedovo (DME)
  • Munich Franz Josef Strauss International (MUC)
  • Nagoya Chubu Centrair International (NGO)
  • New York John F. Kennedy International (JFK)
  • New York Newark Liberty International (EWR)
  • Osaka Kansai International (KIX)
  • Paris Charles de Gaulle (CDG)
  • Perth (PER)
  • Phnom Penh International (PNH)
  • Phuket International (HKT)
  • San Francisco International (SFO)
  • Seoul Incheon International (ICN)
  • Shanghai Pudong International (PVG)
  • Shenzhen Bao'an International (SZX)
  • Siem Reap Angkor International (SAI)
  • Singapore Changi (SIN)
  • Sydney Kingsford Smith (SYD)
  • Taipei Taoyuan International (TPE)
  • Tokyo Haneda International (HND)
  • Tokyo Narita International (NRT)
  • Xiamen Gaoqi International (XMN)
  • Yangon International (RGN)
  • Zurich (ZRH)

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