Garuda Indonesia and Singapore Airlines Increase Services Between Jakarta and Singapore, Deepen Commercial Partnership

Joint News Release with Garuda Indonesia

12 November 2024 - Garuda Indonesia and Singapore Airlines (SIA) will boost flight frequencies between Jakarta, Indonesia, and Singapore in the fourth quarter of 2024, increasing capacity and enhancing connectivity between the two South East Asian hubs.

SIA will operate eight daily services from 22 November 2024, up from six currently. Garuda Indonesia will expand its daily flights from four to six starting 1 December 2024. Further details on the additional flights are in Annexe A.

The airlines will extend their codeshare arrangement to include these new services. Today, they codeshare on flights between Singapore and four Indonesian cities (Denpasar, Jakarta, Medan, and Surabaya), as well as routes between Singapore and London (Heathrow) and Mumbai. By 1 December 2024, the carriers will operate 390 weekly codeshare services, including 362 between Singapore and Indonesia. 

In the first quarter of 2025, Garuda Indonesia and Singapore Airlines will deepen their frequent flyer programme partnership by allowing GarudaMiles and KrisFlyer members to earn and redeem miles on codeshare routes. 

Following Singapore’s regulatory approval of their commercial joint venture in July 2024, Garuda Indonesia and SIA will introduce joint fare products in the first quarter of 2025. This will enable customers to book flights operated by both airlines between Singapore and Denpasar, Jakarta, and Surabaya within a single itinerary.

Both airlines are also firmly committed to deepening this commercial partnership to provide greater value to customers, and support tourism and business activities in Indonesia and Singapore. Future initiatives may include operating joint revenue-sharing flights between the two countries, coordinating flight schedules to improve connectivity, and exploring joint sales and marketing activities. 

Mr Irfan Setiaputra, President and Chief Executive Officer, Garuda Indonesia, said: “Singapore has been an important market and destination for Garuda Indonesia especially considering the significant traffic growth between Indonesia and Singapore over the years. This route development is a part of our ongoing effort to respond to the market demand, as well as our commitment in providing seamless connectivity especially for Garuda Indonesia’s passengers to access various destinations served by Singapore Airlines especially to Europe and Asia. Moreover, this partnership is also a part of our longstanding initiative to support national tourism post-pandemic by providing access to many exotic destinations in Indonesia.”

Mr Goh Choon Phong, Chief Executive Officer, Singapore Airlines, said: “We appreciate the authorities’ approval to increase services between Singapore and Jakarta. Our strategic partnership with Garuda Indonesia will provide additional seamless flight options between these key hubs and beyond, while bringing greater value and enhancing service offerings for our customers.

“Both airlines are committed to continue strengthening this important win-win relationship in coming years. Our collaboration will help to boost travel connectivity between Indonesia and Singapore, creating a positive impact on tourism and economic activity in both countries.”