FOR THE USE OF ONLINE CORPORATE BOOKING PLATFORM (“Conditions of Use”)

2.1 The online booking facility is solely to assist you in determining the availability of travel-related goods and services and to make legitimate reservations or purchases for the Eligible Passengers. Abuse of the online booking facility may result in, amongst other things, you being denied access to it.

2.2 Other terms and conditions will apply to your reservation and purchase of travel-related goods and services. You will abide by the applicable terms or conditions of purchase, including payment of all amounts when due and compliance with all rules and restrictions regarding availability of fares, products, or services. You are solely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the online booking facility.

2.3 You will use the online booking facility to make only legitimate reservations.

2.4 The online booking facility shall be used for the purpose stated in clause 2.1 above only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the online booking facility.

3.1 Reservations are subject to the applicable fare conditions and the seat vacancies in that fare group. Only Electronic Ticket will be available as a ticket option.

3.2 As a special arrangement for the convenience of the online corporate booking platform users, your corporate travelers will not need to produce the credit card used for bookings made on the online corporate booking platform, provided that your company has accepted this Conditions of Use of the online booking facility.

3.3 Carriage and other services performed by SIA are subject to the SIA Conditions of Contract, General Conditions of Carriage, and Privacy Policy as read in conjunction with these Conditions of Use.  By making a reservation through the online booking facility, you agree to notify the Eligible Passengers who are traveling on the reservation that they are bound by the SIA Conditions of Contract , General Conditions of Carriage, Privacy Policy and these Conditions of Use (where applicable). These documents are available on the SIA website.

4.1 The Eligible Passengers may require visas for travel to some destinations. SIA is not responsible in the procurement of these visas. The Eligible Passengers must have a valid passport for the duration of their trips and the expiry dates must be acceptable in all the countries they enter. More information on passport and visa requirements is available at the embassy of the country or countries they will be traveling to, or click here for more information.

4.2 Fares may not include all airport and passenger taxes, which must be paid by each passenger. Such information may be quoted with the fare, and included in the total due.

4.3 Some airports have passenger service charges, which will be paid by the passenger at the airport. Information on these charges is not given in this web site.

4.4 Certain taxes, fees and passenger service charges, which are incorporated into the ticket and collected at the time of ticket issuance, are refundable in the event the ticket is not utilized. Please contact highflyer_support@singaporeair.com.sg to obtain your refund.

5.1 You will not use this web site for any unlawful or prohibited purposes. You will not use the online booking facility to make any unauthorized, speculative, false or fraudulent reservation.

5.2 You must not:

a.resell the service of the online booking facility; or
b.use the online booking facility for any activity which breaches any law; or
c.use the online booking facility in a way which interferes with its availability for other users; or
d.use other means to transact or obtain information if you are unable to use the online booking facility.
If SIA (in its sole and absolute discretion) believes that you are in breach, or will be in breach, of any of these Conditions of Use, SIA reserves its right to cancel your booking without giving you a reason and/or without further reference to you.

SIA and its licensors retain all rights (including trademark, copyright and patent rights) with respect to all software and underlying information and material available through the online booking facility. You must not download or otherwise export or re-export any software or underlying information or material available through the online booking facility except with the written permission of SIA and in full compliance with all Singapore and other applicable laws and regulations. In particular, but without limitation, you must not download or otherwise export or re-export any software or underlying information or material available through the online booking facility unless such downloading occurs in the course of using the online booking facility in accordance with the written instructions of SIA.

You represent that you have the capacity and power to use the booking facility in accordance with these Conditions of Use and to create binding legal obligations for any liability you may incur as a result of the use of the online booking facility and this web site. You are financially responsible for all uses of this web site by yourself and those using your login information. You will supervise all usage of the online booking facility under your name or account. You warrant that all information supplied by you in using the booking facility are true and accurate.

The online booking facility is provided "as is" and you assume total risk and responsibility for your use of the booking facility and the global computer network including the submission of any personal or business information. To the maximum extent permitted by law, SIA specifically disclaims and you waive all warranties, express or implied, in respect of the booking facility including merchantability, fitness for a particular purpose, non-infringement of intellectual property or other proprietary rights or compatibility between the Singaporeair.com Online booking facility and any software or hardware, and Year 2000 compliance.

SIA does not warrant or represent that your access to and/or use of the online booking facility will be uninterrupted or error-free or that any information, data, content, software or other material accessible through the online booking facility will be free of bugs, viruses, worms, Trojan horses or other harmful components.

To the maximum extent permitted by law, SIA is not liable for any injury, loss, claim, damage, including those based in negligence, whether actual, incidental, special, exemplary, punitive or consequential (including lost profits or other special damages) which arises out of or is in any way connected with any of the following items:

(a) access or use of the online booking facility;
(b) data, information or material contained in the online booking facility including the use of such data, information or material to check prices and availability or for reservations, ticketing or any other use;
(c) submission of any personal or business information, including bank and credit card details;
(d) unavailability of the online booking facility to you in whole or in part or any failure or delay in any way connected with the use of the booking facility because of the global computer network, ancillary equipment, the systems of SIA systems or technology or any other circumstances, including the use of or inability to use the online booking facility to check prices and availability or for reservations, ticketing or any other use;
(e) the performance or non-performance by SIA or the failure of any function or service associated with the online booking facility, in whole or in part;
(f) any unauthorised access or breach of security into the online booking facility through the global computer network; and
(g) any booking or reservation made through the online booking facility that has not registered or is incomplete or is delayed or is in error.

If SIA is found liable for any loss or damage which arises out of or is in any way connected with any accessing or use of the online booking facility then the liability of SIA will in no event exceed, in the aggregate, any subscription fee and/or service charge for accessing the online booking facility.

SIA may cancel or suspend your use of the online booking facility at any time without notice if SIA suspects that the online booking facility or your online corporate booking platform Account Code, KrisFlyer Number and Password/PIN is being used, or may be used:

(a) by persons that have not been authorised by you; or
(b) in breach of these Conditions of Use; or
(c) in a manner that may cause loss to you or SIA. SIA may, at any time and at its sole and absolute discretion and without cause or notice, terminate or restrict your access to the online booking facility or refuse to give effect to any reservation you request through the booking facility without giving any reason or notice to you. 

SIA will take all reasonable measures to ensure that information you transmit to SIA using the online booking facility will remain confidential and protected from unauthorised access but SIA does not warrant against unauthorised access and will not be liable for any unauthorised access by any means to that information.

These Conditions of Use are governed by the laws of the Republic of Singapore and you agree to submit to the exclusive jurisdiction of the courts of the Republic of Singapore.