Digital KrisFlyer Membership Card
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The introduction of the digital KrisFlyer / PPS Club membership card is part of KrisFlyer’s ongoing efforts to improve your travel experience. You will now be able to access your KrisFlyer / PPS Club digital membership card on your mobile device anytime, anywhere.
Yes, the digital KrisFlyer / PPS Club membership card is available to all KrisFlyer and PPS Club members of all tiers, as well as Solitaire PPS Club supplementary members.
You can download your digital KrisFlyer / PPS Club membership card via the SingaporeAir mobile app by following these steps:
- For mobile app version 22.1.0 onwards:
- Log-in to your KrisFlyer account on the SingaporeAir mobile app.
- On your KrisFlyer dashboard, tap on the mini e-Card presented beside your KrisFlyer miles balance.
Information on downloading the SingaporeAir can be found at singaporeair.com/app.
Your digital KrisFlyer / PPS Club membership card works like your physical membership card. Present your digital membership card when you travel on Singapore Airlines, or when you transact with our KrisFlyer airline and non-airline partners, to enjoy the applicable membership privileges and benefits.
Yes, you can use both your physical and digital membership cards. Printed versions of the KrisFlyer Basic membership card will also be recognised.
Your digital KrisFlyer / PPS Club membership card contains your membership information, including : -
- Name
- KrisFlyer membership number
- Membership Tier
- Tier or Card expiry date as applicable, and
- QR code
The back of the digital KrisFlyer / PPS Club membership card provides additional account information that you may need, including : -
- Your total KrisFlyer miles balance; and/or
- Your current Elite Miles; and/or
- Your current PPS Value; and
- Requalification date where applicable
The QR code is encoded with key membership information including your tier, tier expiry, and card expiry, which can be scanned at touchpoints equipped with compatible QR code readers.
To view the additional information at the back of your digital membership card:
For mobile app version 22.1.0 onwards, tap on "View more details" located at the bottom-left of your digital membership card.
For mobile app version 22.1.0 onwards, the last updated timestamp is present on both the front and back of the digital membership card.
For mobile app version 22.1.0 onwards:
The information of your digital membership card is refreshed every time you access the digital membership card via the KrisFlyer dashboard from your SingaporeAir mobile app.
For PPS Club and KrisFlyer Elite tier members, your tier expiry date is displayed on the face of your digital PPS Club or KrisFlyer Elite membership card.
For Life Solitaire PPS Club and KrisFlyer members, there is no expiry for your digital membership card.
The expiry date on the physical membership card for PPS Club members is one month after your current qualification end date. This is to allow time for new physical membership card to be issued by mail.
The expiry date on your digital membership card reflects your actual tier expiry date, which is the qualification end date for your current year of qualification.
PPS Club members will continue to receive their physical membership cards in the mail upon tier upgrade or renewal.
From 1 March 2021, KrisFlyer will cease sending out physical membership kits to all KrisFlyer Elite Silver and Elite Gold members when they qualify or renew their membership, as part of our ongoing sustainability efforts to go paperless and reduce our environmental footprint.
You can continue to enjoy your membership privileges using your digital card available on the SingaporeAir mobile app.
New KrisFlyer members will be issued digital membership cards upon registration.
Since March 2021, KrisFlyer Elite Silver and KrisFlyer Elite Gold members no longer receive physical membership kits in the mail upon tier upgrade or renewal. You can continue to enjoy your membership privileges using your digital card available on the SingaporeAir mobile app.
PPS Club members, will receive your physical membership kits in the mail. If you have misplaced the physical membership cards, please get in touch with KrisFlyer Membership Services at +65 6789 8188 for a complimentary replacement membership card. You can also access your digital membership card available on the SingaporeAir mobile app.