PPS Changes
Open all
PPS Club members will enjoy even more benefits and rewards for their travel.
PPS Rewards are applicable to all PPS Club members, whose current annual spend (current PPS Value) meets the eligibility criteria. Please click here for information on the PPS Rewards and spend thresholds.
PPS Rewards are an exclusive benefit for PPS Club members. This does not apply to Solitaire PPS Club supplementary card holders.
PPS Rewards are an exclusive benefit for PPS Club members. This is not available for KrisFlyer Basic and KrisFlyer Elite members.
Reserve Value does not count towards your eligibility for PPS Rewards. PPS Rewards are awarded based on fresh spend (current PPS Value) in your current PPS Club membership year.
To track your PPS Rewards, please check the “PPS Rewards” tab under your Account Summary when you log in to your KrisFlyer account.
PPS Rewards may be used via the following channels:
- Self-service online at singaporeair.com.
- PPS Club members may log-in to their KrisFlyer account on singaporeair.com for more information on how to apply their PPS Rewards to a flight booking. Simply select the “PPS Rewards” tab in your Account Summary on singaporeair.com.
- Terms and conditions governing the use of PPS Rewards are available here.
- KrisFlyer Membership Services
The 50,000 KrisFlyer Miles Redemption Discount, Standby Upgrade and Advance Upgrade Rewards may be used for bookings your redemption nominees as well as your Solitaire PPS Club supplementary card holder, if he/she is a redemption nominee.
The Double Miles Accrual Reward, however, may only be used for bookings for the principal PPS Club member.
PPS Rewards are valid for 1 year from the issuance date. Please use your PPS Reward by applying it to an eligible booking before the expiry date. We regret that we will not be able to extend the validity of the rewards.
PPS Rewards may be applied to a flight date beyond its validity, as long as the application of the PPS Reward was done before its expiry. Please refer to the terms and conditions governing the use of PPS Rewards here .
PPS Club members may log in to their KrisFlyer account to check the validity of their PPS Rewards. Simply select the "Rewards & vouchers" tab or the "PPS Rewards" tab in your Account Summary after logging in. PPS Club members may also click here for more information.
PPS Rewards are strictly non-transferable. However, you may use the 50,000 KrisFlyer Miles Redemption Discount, Standby Upgrade and Advance Upgrade Rewards for bookings for your redemption nominees as well as your Solitaire PPS Club supplementary card holder, if he/she is a redemption nominee.
Terms and conditions governing the use of PPS Rewards are available here.
The Double KrisFlyer Miles Reward will be removed and will not be automatically transferred to the new itinerary if you make changes to your booking. The Double KrisFlyer Miles Reward that was applied to your booking will be refunded to your account, as long as it is still valid.
If you are making the changes through KrisFlyer Membership Services, please inform the customer service agent that you have a Double KrisFlyer Miles Reward applied to your booking. The customer service agent may then assist you to re-apply the Double KrisFlyer Miles Reward to your new itinerary, as applicable.
Alternatively, you may re-apply the Double KrisFlyer Miles Reward, if valid, to your new itinerary via singaporeair.com as well.
If you have applied the Double KrisFlyer Miles Reward to a current booking, you may cancel the application before the first outbound flight date in your itinerary.
The Double KrisFlyer Miles Reward will be refunded to your KrisFlyer account as long as it is still valid. Expired rewards will be strictly non-refundable. Please check the validity of your Double KrisFlyer Miles Reward before any cancellation or itinerary changes.
Yes, you may retroactively apply the Double KrisFlyer Miles Reward on a past booking up to 7 days ago. For retrospective reward application on past bookings, the reward must be awarded to you before the flight date.
Please refer to the terms and conditions on the use of Double KrisFlyer Miles Rewards. Your booking may not be eligible for application as Double KrisFlyer Miles Rewards can only be used by the principal PPS Club member, and are not valid for use on redemption bookings.
The 50,000 KrisFlyer Miles Redemption Discount Reward allows the member to offset 50,000 KrisFlyer miles from the number of miles required for one passenger in a redemption or redemption upgrade booking.
Yes, you may use the 50,000 KrisFlyer Miles Redemption Discount Reward for a redemption booking for yourself or your redemption nominees.
If your Advance Upgrade has been applied, you are holding a confirmed upgrade to the next higher cabin class. Please contact KrisFlyer Membership Services to change or cancel/refund your Advance Upgrade. The Advance Upgrade will be credited back to your account within 2 working days, as long as it is still valid.
Please refer to the Terms and Conditions on the use of the Advance Upgrade Reward. Advance Upgrades can only be used by the principal PPS Club member and his/her redemption nominees. The original commercial ticket to which you are applying the Advance Upgrade is to be booked in the following classes: Economy class - Y, B, E, M, H or W; Premium Economy Class - S, T, P, or L; Business Class - Z, C, J or U.
Each Advance Upgrade is valid for one flight segment for one passenger. Please ensure you have sufficient Advance Upgrade vouchers for all the passengers in your booking.
Yes, all PPS Club members will enjoy the benefit of KrisFlyer miles that do not expire, as long as they remain in the PPS Club.
The non-expiry of KrisFlyer miles is currently an exclusive benefit for PPS Club members.
Non-expiry of KrisFlyer miles is applicable to the KrisFlyer miles belonging to the principal PPS Club members. It is not extended to the miles in the KrisFlyer accounts of your Solitaire PPS Club supplementary card holder or your redemption nominee(s).
The KrisFlyer miles in the account of a PPS Club member will automatically not expire, as long as you remain a qualified PPS Club member. This applies to all valid KrisFlyer miles in your account. However, certain promotional miles (from lucky draws or other promotions) may be excluded from non-expiry. Details will be found in the terms and conditions of respective promotions.
Yes, this applies to all valid KrisFlyer miles in your account, regardless of how the miles were earned. However, do bear in mind that certain promotional miles (from lucky draws or other promotions) may be excluded from non-expiry. Details will be found in the terms and conditions of respective promotions.
Any valid KrisFlyer miles in your KrisFlyer account, even if they are earned before your PPS Club qualification, will not expire once you qualify as a PPS Club member. The KrisFlyer miles will remain valid as long as you remain in the PPS Club.
If you are unable to requalify as a PPS Club member, the KrisFlyer miles in your account will be set to expire in 3 years from the qualification date of your new KrisFlyer Basic / Elite Silver / Elite Gold tier, as applicable.
There is no change to the validity for KrisFlyer miles belonging to KrisFlyer, Elite Silver and Elite Gold members, at 3 years. The validity of these KrisFlyer miles can still be extended for a fee towards the end of the 3 year validity period, per current terms and conditions. For more information on extending the validity of KrisFlyer miles, please click here.
Previously known as Preferred Seats, Extra Legroom Seats provide more room to stretch your legs, as well as a wider seat pitch. These seats are available in both Premium Economy and Economy Class.
All PPS Club members will enjoy complimentary Extra Legroom Seats when they travel in Economy Class or Premium Economy Class on Singapore Airlines.
Solitaire PPS Club supplementary members are also eligible for complimentary Extra Legroom Seats when they travel in Economy Class or Premium Economy Class on Singapore Airlines.
Enjoying complimentary Extra Legroom Seats is an exclusive benefit for PPS Club members. It is not extended to other passengers travelling in the same booking as the PPS Club member, unless they themselves are also PPS Club members or Solitaire PPS Club supplementary card holders.
Each eligible travelling PPS Club member will be able to select one complimentary Extra Legroom Seat for himself or herself for each Singapore Airlines flight segment in the booking.
You may select a Preferred Seat for your booking through these simple steps:
- Log-in to singaporeair.com to make your flight booking.
- During “Seat Selection”, select your choice of Preferred Seat which are indicated with a “P” on the seat map.
Alternatively, if you already hold an existing booking, you may go to “Manage Booking” on singaporeair.com to select Preferred Seats/change your seat selection.
Please ensure you are logged in when making your flight booking, in order for the system to read your eligibility. If you have not done so, you may insert your membership number in the booking through Manage Booking on singaporeair.com.
Preferred Seats are available only on Premium Economy and Economy Class, and are subject to availability.
The availability of Preferred Seats is strictly on a first-come-first-serve basis.
Yes. If you have previously already selected a Preferred Seat, you will still be able to change your seat selection to another Preferred Seat or any other available seats.
Yes, you may check with the customer service agent during check-in if Preferred Seats are still available for your flight.
At selected airports, PPS Club members travelling in Premium Economy or Economy Class and/or passengers flying in Suites, First or Business Class can save time with priority lanes at immigration or security screening checkpoints.
Information on the airports where fast track services are available to PPS Club members and/or premium passengers is available here.
Fast track services at selected airports are being progressively expanded, where feasible.
Information on the airports where fast track services are available to PPS Club members and/or premium passengers is available here.
Fast track services at selected airports are being progressively expanded, where feasible.
Card holders of the APEC Business Travel Card (ABTC) enjoy fast-track entry and exit through special APEC lanes at major airports, and multiple short term entries to the participating economies. This product is managed solely by the government agency responsible for the ATBC scheme for your respective home economy.
As each home economy manages its own ATBC scheme, please click here
for more information on the ABTC scheme, application eligibility and procedures stipulated by your respective APEC home economies.
As each home economy manages its own ATBC scheme, please click here
for more information on the ABTC scheme, application eligibility and procedures stipulated by your respective APEC home economies.
You can find a list of participating economies here.
.
The ABTC is typically valid for up to 5 years or whenever the passport it is associated with expires, whichever is earlier. Please refer to official information on ABTC here.
.
The ABTC application fee varies from economy to economy. Please contact the government agency responsible for the ABTC scheme in your home economy for more details. For contact information of your government agency, please click here.
All Solitaire PPS Club members who have applied for the ABTC through their home economy during their Solitaire PPS Club membership year are eligible for reimbursement. Solitaire PPS Club supplementary card holders who are not Solitaire PPS Club members on their own accord are not eligible for reimbursement.
Please follow the steps found here to submit your miles claim.
Please submit the required document(s) for the miles claim as soon as you can after you apply for the ABTC. You have to be a qualified Solitaire PPS Club member at the point of application for the ABTC and have submitted your miles claim to be eligible for the miles credit.
Your miles will be credited directly into your KrisFlyer account within 2-4 weeks from the date of submission of the miles claim. You will be informed via email once the miles have been credited.
No, all payment, whether via cheque or bank transfer, will only be made out to the eligible Solitaire PPS Club member, who applied for the ABTC.
It will take between 6-8 weeks from the point of submission for your reimbursement to be processed.
You may contact KF_contact@singaporeair.com.sg to check on the status of your application for reimbursement.
Please click here for a summary of the key changes and a comparison of the current and new Solitaire membership structures.
The changes to the current Solitaire membership structure allow for faster qualification into the Solitaire PPS Club, and streamlines member renewal criteria.
There are no differences in tier benefits (e.g. supplementary card, lounge, baggage benefits) between Solitaire PPS Club members qualified under the current and new Solitaire membership structure. Please click here for a summary of the benefits of the Solitaire PPS Club.
Qualified PPS Club members who are currently tracking towards Solitaire PPS Club status can continue to qualify under the current Solitaire membership structure until 31 May 2018 inclusive. After the new Solitaire membership structure takes effect from 1 June 2018, the new PPS Value required for qualification and renewal for Solitaire PPS Club membership, as well as a 3 year validity for Solitaire PPS Club Reserve Value, will apply.
No, you will need to earn 50,000 PPS Value in fresh spend during your qualified PPS membership year in order to qualify for Solitaire PPS Club membership. Any valid Reserve Value you earned as a qualified PPS Club member will not count towards the amount required to first qualify as a Solitaire PPS Club member.
The switch to KrisFlyer miles allows the programme to support our members' travel demands and redemptions faster and more flexibly.