Booking online
Yes, you can. You may, however, have to be present at the airport check-in counter before departure to verify your credit/debit card. Remember to bring the physical credit/debit card together with a photo ID. Otherwise, that passenger may have to sign a Letter of Indemnity at the check-in counter or may be refused travel.
Yes, you can. Simply select the number of passengers in the ‘Search flights’ section on singaporeair.com and go through the usual booking process.
You can also watch this video on how to make an online booking for a family holiday on singaporeair.com.
If you’re booking a flight on Singapore Airlines, you can book a maximum of:
- 4 tickets in First Class;
- 6 tickets in Business Class;
- 6 tickets in Premium Economy Class; or
- 9 tickets in Economy Class
If your booking includes one or more flights operated by our partner airlines, you can book a maximum of:
- 2 tickets in First Class;
- 2 tickets in Business Class; or
- 4 tickets in Premium Economy/Economy Class
If your travelling party includes more people than the maximum allowed for each transaction, you can make multiple bookings online or contact Singapore Airlines to make your booking. However, the fares from the Singapore Airlines office may be different from those quoted online.
Yes, you can as long as the child ticket is booked with an adult ticket in one transaction. The child must be from 2 to under-12 years of age on the date of your flight, and the adult must be 18 years of age or older. In most cases, you’ll enjoy a special fare for the child at a percentage of the adult fare.
Yes, you can as long as the infant ticket is booked with an adult ticket in one transaction. The infant must be more than 7 days and under-2 years of age on the date of your flight, and the adult must be 18 years of age or older. In most cases, you’ll enjoy a special fare for the infant at a percentage of the adult fare.
If you’re travelling to the USA, you cannot book an infant ticket online if any of your selected flights are operated by Delta Air Lines (DL) or Alaska Airlines (AS). If you’re travelling alone with two or more infants, make the necessary arrangements by contacting Singapore Airlines.
You can book online from up to 355 days before your flight departs to the time that all seats are sold or the flight is closed (typically a few hours before departure), whichever comes first.
Yes you can, as long as you’ve purchased a fare that allows changes to your flights.
No, only tickets purchased on singaporeair.com or from a Singapore Airlines office can be changed online and as long as you’ve purchased a fare that allows changes to your flights. To change the itinerary for a ticket you’ve purchased from your travel agent, get in touch with them directly.
Yes, as long as we have airline partners that operate to and/or from that destination.
A Singapore Airlines codeshare flight has a four-digit flight number following the letters ‘SQ’, although the flight is operated by one of our partner airlines.
If you didn’t provide your KrisFlyer or PPS Club membership number when you made a booking online, or provided the wrong KrisFlyer or PPS Club membership number to your travel agent, your booking won’t show when you log in to your account. To ensure that KrisFlyer miles will be credited to your account, retrieve your booking using your Booking Reference or e-ticket number and last/family name, and add your KrisFlyer or PPS Club membership number when you check in, or when you manage your booking.
You will then need to verify your credit or debit card by contacting Singapore Airlines. Otherwise, that passenger may have to sign a Letter of Indemnity at the airport check-in counter before departure or may be refused travel.
See how easy it is to find the best deals on our site.
It is not possible to change your adult ticket to a student ticket directly. Instead, as a KrisFlyer member with verified student status, you can make a new booking and request a refund for your adult ticket by following these steps:
Find out more about KrisFlyer for students.
1. Log in to your KrisFlyer account.
2. Search for fares on the student page and proceed to make a new booking.
3. After completing your new booking, please submit your original adult ticket for a refund via Manage booking. If your initial booking was made through a travel agent, kindly reach out to them directly for a refund.
2. Search for fares on the student page and proceed to make a new booking.
3. After completing your new booking, please submit your original adult ticket for a refund via Manage booking. If your initial booking was made through a travel agent, kindly reach out to them directly for a refund.
Find out more about KrisFlyer for students.
Yes, you can. After completing your booking, please contact us for assistance with prebooking a bassinet seat.
As per fare terms and conditions, changing a ticket from a higher to lower fare is not allowed. If the fare conditions allow, you may instead request for a refund and rebook your ticket under Manage booking.
You can make a booking without entering your passport details. You can then update your booking with the new passport details when checking in online 1.5 to 48 hours before your flight.
You can contact us to update your name in your booking. Please note that a service fee of USD 50 will apply.
PayNow is accepted for bookings with flights departing from Singapore.
Yes, you can book an open-jaw flight with our multi-city booking form.
Yes, please contact us for assistance.
When making a booking, please select “I do not have a first/given name in my passport” for the passenger details. After which, you may proceed to add your name.