Shangri-La Circle Polaris, Diamond and Jade members can enjoy tier matching to KrisFlyer Elite Silver membership.
PPS Club and KrisFlyer Elite Gold members may enjoy an accelerated upgrade to Shangri-La Circle Jade membership simply with a one-night qualifying stay at any participating Shangri-La Hotel and Resort, Kerry Hotel, JEN Hotel and Traders Hotel worldwide.
Shangri-La Circle Polaris, Diamond and Jade members can accelerate and upgrade to KrisFlyer Elite Gold status by completing the following number of eligible Singapore Airlines flights, within four months of account registration:
Infinite Journeys lets members earn both KrisFlyer miles and Shangri-La Circle Points when staying at Shangri-La.
On top of earning Shangri-La Circle Points on all qualifying spends, members will also receive 500 KrisFlyer miles per qualifying stay at any participating Shangri-La Hotel and Resort, Kerry Hotel, JEN Hotel and Traders Hotel worldwide.
Join us in celebrating 8 years of Infinite Journeys this October - enjoy 50% bonus rewards on conversions from now till 14 December 2024.
Convert Shangri-La Circle Points to KrisFlyer miles at a rate of 1 Shangri-La Circle Point to 1.88 KrisFlyer miles, up from 1.25 miles.
Turn your Points into flights, cabin upgrades, travel experiences and more. A minimum of 1,000 Points are required for each conversion.
Convert KrisFlyer miles to Shangri-La Circle Points at a rate of 12 KrisFlyer miles to 1.5 Shangri-La Circle Point, up from 1 Point.
A minimum of 20,000 miles are required for each conversion. A maximum of 180,000 KrisFlyer miles can be converted per calendar year.
To enjoy the benefits of Infinite Journeys, you must first be a KrisFlyer member and Shangri-La Circle member. Link your membership accounts to begin your journey.
BY PARTICIPATING IN INFINITE JOURNEYS WITH SHANGRI-LA CIRCLE AND SINGAPORE AIRLINES KRISFLYER, YOU AGREE TO THESE INFINITE JOURNEYS TERMS AND CONDITIONS.
These terms and conditions (the “Infinite Journeys Terms”) govern Infinite Journeys with Shangri-La Circle and Singapore Airlines KrisFlyer (“Infinite Journeys”). By participating in Infinite Journeys and receiving and redeeming benefits of Infinite Journeys including, without limitation, Shangri-La Circle Points in Shangri-La Circle (“Points”) and KrisFlyer Miles in Singapore Airlines KrisFlyer (“Miles”), each registrant (an “Infinite Journeys Participant”) agrees that he/she has read, understood and accepted these Infinite Journeys Terms. Shangri-La International Hotel Management Limited, the operator of the Shangri-La Hotels and Resorts (“Shangri-La”) and Singapore Airlines (“Singapore Airlines”) may at any time amend, modify or supplement these Infinite Journeys Terms, and continued participation in Infinite Journeys will constitute an Infinite Journeys Participant’s acceptance of any such amendment, modification, or supplementation.
Infinite Journeys is a partnership between Shangri-La Circle and KrisFlyer, offering new and enhanced membership benefits.
KrisFlyer members enjoy:
Shangri-La Circle members enjoy:
As a KrisFlyer Elite Silver member*, you will enjoy:
*Learn more about KrisFlyer Elite Silver privileges
As a KrisFlyer Elite Gold member*, you will enjoy:
*Learn more about KrisFlyer Elite Gold privileges
As a Shangri-La Circle Jade member*, you will enjoy:
*Learn more about the full benefits of Shangri-La Circle Jade membership
Ensure that your Shangri-La Circle account is linked to your KrisFlyer account. To link, you simply need to:
Ensure that your KrisFlyer account is linked to your Shangri-La Circle account. To link, you simply need to:
No. You must be a member of both Shangri-La Circle Jade or Diamond, or PPS Club or KrisFlyer Elite Gold to enjoy membership status matching with Infinite Journeys.
If your registration fails, you may already be a Shangri-La Circle Jade or Diamond member, or a PPS Club or KrisFlyer Elite Gold member, or have enjoyed this benefit previously.
Additionally, your registration with Shangri-La Circle to accelerate to KrisFlyer Elite Silver/ KrisFlyer Elite Gold will also fail if your KrisFlyer account has been registered for another KrisFlyer status match programme, and you are currently in the process of fulfilling the eligibility criteria.
For further assistance, please contact Shangri-La Circle or KrisFlyer.
No. You may only register for the status match benefit of the Infinite Journeys programme once via either your KrisFlyer or Shangri-La Circle membership.
If you have previously successfully registered for status match with your KrisFlyer membership to accelerate to Shangri-La Circle Jade status, you are not eligible to register for status match again using the associated Shangri-La Circle membership to accelerate to KrisFlyer Elite Silver/ KrisFlyer Elite Gold status.
Similarly, if you have previously successfully registered for status match with your Shangri-La Circle membership to accelerate to KrisFlyer Elite Silver/ KrisFlyer Elite Gold status, you are not eligible to register again using the associated KrisFlyer membership to accelerate to Shangri-La Circle Jade status.
Yes. KrisFlyer members can participate in the Infinite Journeys status match programme if the KrisFlyer account is not currently registered in another KrisFlyer status match programme and in the process of fulfilling the eligibility criteria to obtain status match benefits.
No. You do not need to register for a membership status match, as you are already a Shangri-La Circle Jade or Diamond member.
No. You do not need to register for a membership status match, as you are already a PPS Club or KrisFlyer Elite Gold member.
No. You will only enjoy complimentary KrisFlyer Elite Silver or Gold status for one membership year. You will need to fulfil the published KrisFlyer programme requirements to qualify for subsequent renewal.
No. You will only enjoy complimentary Shangri-La Circle Jade membership for one membership year. You will need to fulfil the published Shangri-La Circle programme requirements to qualify for subsequent membership renewal.
No. If you wish to enjoy KrisFlyer Elite Silver or Gold membership benefits, you must successfully register for a KrisFlyer Elite status match. Acceleration to KrisFlyer Elite Gold status is subject to meeting the eligibility criteria.
No. If you wish to enjoy Shangri-La Circle Jade membership benefits, you must successfully register for a Shangri-La Circle Jade status match and meet the eligibility criteria to receive your Shangri-La Circle Jade status.
If you are a Shangri-La Circle Jade or Diamond member, you are eligible to register for a KrisFlyer Elite status match. Upon successful registration for a membership status match benefit, you will receive a complimentary upgrade to KrisFlyer Elite Silver.
If you are a Shangri-La Circle Jade member, you can enjoy an accelerated upgrade to KrisFlyer Elite Gold simply by flying three times on Singapore Airlines in any booking class except ‘G’ (Group fares) within four months of registration. Award and codeshare flights are not eligible for this accelerated upgrade. Miles earned from the qualifying flights must be credited to your KrisFlyer membership account first to be eligible for the accelerated upgrade.
If you are Shangri-La Circle Diamond member, you can enjoy an accelerated upgrade to KrisFlyer Elite Gold by simply flying once on Singapore Airlines in any booking class except ‘G’ within four months of registration. Award and codeshare flights are not eligible for this accelerated upgrade. Miles earned from the qualifying flight must be credited to your KrisFlyer membership account first to be eligible for the accelerated upgrade.
If you are a PPS Club or KrisFlyer Elite Gold member, you are eligible to register for a Shangri-La Circle Jade status match. Upon successful registration for a membership status match benefit and completion of one qualifying paid stay at any Shangri-La Hotel & Resort, Kerry Hotel, JEN Hotel and Traders Hotel worldwide, you will receive a complimentary upgrade to Shangri-La Circle Jade status.
You earn 1 Shangri-La Circle Point Point per US Dollar qualifying spend and 500 KrisFlyer miles per stay on Qualifying Room Rates and Qualifying Incidental Charges when staying at any Shangri-La property.
You must add your KrisFlyer membership number to your Shangri-La Circle membership before making your qualifying paid night’s stay. To do this, log in to your Shangri-La Circle account. During your stay, simply present your Shangri-La Circle membership card or quote your Shangri-La Circle membership number upon check-in to enjoy 2X Rewards.
If you have already added your KrisFlyer membership number to your Shangri-La Circle profile, miles will be credited to your KrisFlyer account between six to eight weeks after the completion of your eligible stay.
No. You can only enjoy 2X Rewards for stays completed after the launch of Infinite Journeys on 28 September 2016.
No. You will only earn either Shangri-La Circle Points or KrisFlyer miles upon check-in when paying at a non-discounted or corporate rate on Qualifying Room Rates. Shangri-La Circle Points or miles cannot be awarded after you have checked out of the hotel.
Please contact Shangri-La Circle Membership Services.
No. Eligible stays completed prior to adding your KrisFlyer membership to your Shangri-La Circle account are not eligible for 2X Rewards.
Yes. You can enjoy 2X Rewards If you added your KrisFlyer membership to your Shangri-La Circle account prior to checking out of the hotel of an eligible stay regardless of when such stay was booked.
Yes. You can enjoy 2X Rewards for any eligible stay at any Shangri-La Hotel & Resort, Kerry Hotel, JEN Hotel and Traders Hotel worldwide.
No. Any frequent flyer membership other than KrisFlyer membership is not eligible for 2X Rewards.
You simply need to:
To convert your KrisFlyer miles to Shangri-La Circle Points, you simply need to:
A minimum of 20,000 KrisFlyer miles is required for each conversion. You may convert up to a maximum of 180,000 KrisFlyer miles per calendar year (i.e., 1 January to 31 December). Please note that all KrisFlyer miles converted cannot be reversed.
The conversion ratio is 12 KrisFlyer miles to 1 Shangri-La Circle point.
Immediately, after you have completed a successful conversion on the KrisFlyer website.
You simply need to:
To convert your Shangri-La Circle Points to KrisFlyer miles, you simply need to:
You will enjoy an extra 25% KrisFlyer miles on top of our general conversion ratio of 1 point to 1 mile (i.e. 1 Shangri-La Circle Point to 1.25 KrisFlyer miles).
Immediately, once you have completed a successful conversion on the Shangri-La Circle website. However, if you are converting your Shangri-La Circle Points to KrisFlyer miles by contacting Shangri-La Circle Membership Services, your KrisFlyer miles will credited to your KrisFlyer account in four to six weeks.