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KrisFlyer contact details verification

Baggage Cancellations and refunds Bookings Booking online Secure My Fare Visas and immigration Booking alerts Waitlist redemption bookings Payments Payment methods Credit card service fee Fuel and insurance surcharges Mix KrisFlyer miles and cash Meals / Seats Meal selection Seat selection Onboard experience Wi-Fi Safety regulations Check-in Auto check-in Checking in SIA - Scoot codeshare flights Young travellers Travelling with young children Unaccompanied minors Student Accounts and security Registered Customer account Two-factor authentication (2FA) KrisFlyer contact details verification KrisFlyer account login PPS Club PPS Club PPS changes KrisFlyer: Rewards programme KrisFlyer KrisFlyer for families Digital KrisFlyer membership card KrisFlyer Milestone Rewards KrisFlyer miles: Earn and redeem Earning and redeeming KrisFlyer miles Waitlist redemption bookings HighFlyer: Business travel programme

Baggage

Cancellations and refunds

Bookings

Booking online

Secure My Fare

Visas and immigration

Booking alerts

Waitlist redemption bookings

Payments

Payment methods

Credit card service fee

Fuel and insurance surcharges

Mix KrisFlyer miles and cash

Meals / Seats

Meal selection

Seat selection

Onboard experience

Wi-Fi

Safety regulations

Check-in

Auto check-in

Checking in

SIA - Scoot codeshare flights

Young travellers

Travelling with young children

Unaccompanied minors

Student

Accounts and security

Registered Customer account

Two-factor authentication (2FA)

KrisFlyer contact details verification

KrisFlyer account login

PPS Club

PPS Club

PPS changes

KrisFlyer: Rewards programme

KrisFlyer

KrisFlyer for families

Digital KrisFlyer membership card

KrisFlyer Milestone Rewards

KrisFlyer miles: Earn and redeem

Earning and redeeming KrisFlyer miles

Waitlist redemption bookings

HighFlyer: Business travel programme

KrisFlyer contact details verification

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As your KrisFlyer account contact details are used to verify transactions, keep your KrisFlyer account secure, and receive important updates, it is important to ensure that both your mobile number and email address are up to date.

You need to verify your mobile number and email address.

If your email address is incorrect, your information may be exposed to another recipient. If your email address is correct yet unverified, you will not be able to receive certain KrisFlyer-related emails, such as KrisFlyer account statements. You will only be able to receive booking-related emails (e.g. booking confirmation) and other essential updates.

If both your mobile number and email address are not verified, you may be unable to proceed with flight bookings, including redemption bookings.

You may verify your contact details on singaporeair.com.

1. Log in to your KrisFlyer account on singaporeair.com

2. Go to "Account Summary”

3. You will be prompted by a banner to verify your contact details and are required to enter a One-Time Password (OTP) sent to your mobile number or email address

4. When the OTP is successfully entered, your contact will be considered verified

Both your mobile number and email address need to be verified.

If you require assistance, please contact KrisFlyer Membership Services to update your contact information.

Your contact details may be unverified despite being updated previously because the verification process was not completed. Ensure that your contact details are verified via OTP.

No, as long as your contact details remain the same. Keep your contact details up to date to continue receiving alerts on your account activity. Your email address should also be unique and not shared with others.

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