Airport check-in

Kiosk check-in

Skip the counter queues and check in at the kiosks from as early as 24 hours before your flight departs. All you need is a machine-readable passport and visa, as well as a confirmed booking. It’s quick and easy—just follow the instructions on the screen.

Once you’ve checked in and printed your boarding pass and baggage tags, you can proceed to the automated bag drop to check in your baggage.
 

Locate check-in kiosks

If you do not see your city or airport in the list below, check-in kiosks are not available. Do note that kiosk check-in is not available for unaccompanied minors, passengers who have booked an extra seat, or passengers who require special assistance.

SELECT CITY/AIRPORT
  • Singapore Changi (SIN)
  • Adelaide (ADL)
  • Bangkok Suvarnabhumi Airport (BKK)
  • Bengaluru Kempegowda International (BLR)
  • Brisbane (BNE)
  • Chubu Centrair International Airport (NGO)
  • Frankfurt International (FRA)
  • Fukuoka (FUK)
  • Hong Kong International (HKG)
  • Incheon International Airport (ICN)
  • Jakarta Soekarno–Hatta International (CGK)
  • John F. Kennedy International Airport (JFK)
  • Kansai International Airport (KIX)
  • Kuala Lumpur International Airport (KUL)
  • London Heathrow Airport (LHR)
  • Los Angeles International (LAX)
  • Melbourne (MEL)
  • Perth (PER)
  • Phuket International Airport (HKT)
  • San Francisco International (SFO)
  • Shanghai Pudong International (PVG)
  • Tokyo Haneda International (HND)
  • Tokyo Narita International (NRT)
  • Terminal 2 (Row 5 and 6)
  • Terminal 3 (Row 3 and 4)
    Not available for all direct flights to United States of America (USA)
  • Jewel Early Check-in Lounge Level 1
    Only available from 8am to 12am for flights to all destinations except United States of America (USA)

Adelaide International Airport, Terminal 1

Bangkok Suvarnabhumi Airport, Terminal 1 Row K

Terminal 2 (Row A and B)

Brisbane Airport, International Terminal

Terminal 1 (Row H)

Terminal 1 (Concourse C)

International Passenger Terminal (Row F)

Terminal 1 (Aisle F)

Terminal 1 (Row D)

Jakarta Soekarno-Hatta International Airport (Island C & D)    

Terminal 4

Kansai International Airport, Terminal 1

Kuala Lumpur International Terminal 1

London Heathrow Airport Terminal 2, Zone A

(Kiosk Check-in starts 4 hours before flight departure)

Terminal (Aisle C)

Terminal 2

Perth Airport, Terminal 1

International Terminal

 Terminal (Aisle 4)

Terminal 2 (Row C)

Terminal 3 (Row A, B and C)

Terminal 1 South Wing (Zone G)

Counter check-in

If you are departing from Singapore Changi Airport, you can check in at our counters up to 48 hours in advance and spend some time exploring one of the world's most awarded airports.* The check-in counters will close 40 minutes before your flight departs—however, we recommend arriving three hours early, especially if you have baggage to check in.

Singapore Airlines customers flying to Southeast Asian destinations, Dhaka in Bangladesh, Male in Maldives, Kathmandu in Nepal, Colombo in Sri Lanka, Japan (with the exception of SQ12**) and South Korea should check in at Terminal 2.

For Singapore Airlines flights to other destinations, check-in will remain at Terminal 3.

Please note the following operating hours for check-in counters, which vary by airport.


*You will only be allowed to enter the transit area 24 hours prior to your flight departure time, in accordance with the airport’s security policy. 
**Check-in for SQ12 to Los Angeles via Tokyo (Narita) will remain at Terminal 3.

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Check-in counters for Singapore Airlines flights at Changi Airport

Class of Travel/Type of Passengers

Terminal 2 (T2)
(Opening hours: 0400 hours to 0100 hours)

Terminal 3 (T3)
(Opening hours: 0400 hours to 0200 hours)

Suites

First Class

Solitaire PPS Club members

First Class Check-in Reception

First Class Check-in Reception

Business Class

PPS Club members

Row 3

Row 6

Premium Economy Class

KrisFlyer Elite Gold members

Star Alliance Gold members

Row 3

Row 7

KrisFlyer Elite Silver members

Row 6

Row 7

Economy Class

FAST Kiosk Check-in

Online/Mobile Check-in

Row 5 and 6

Row 3 and 4

Direct flights to the USA

-

Row 2

Special Assistance

Row 5

Row 4, Counter 12
Check opening hours for check-in counters at other airports
SELECT CITY/AIRPORT
  • Adelaide International (ADL)
  • Ahmedabad Sardar Vallabhbhai Patel International (AMD)
  • Amsterdam Schiphol (AMS)
  • Auckland (AKL)
  • Bandar Seri Begawan Brunei International (BWN)
  • Bandung Husein Sastranegara International (BDO)
  • Bangkok Suvarnabhumi (BKK)
  • Barcelona El Prat (BCN)
  • Beijing Capital International (PEK)
  • Beijing Daxing International (PKX)
  • Bengaluru Kempegowda International (BLR)
  • Brisbane (BNE)
  • Busan Gimhae International (PUS)
  • Cairns (CNS)
  • Cape Town International (CPT)
  • Cebu Mactan-Cebu International (CEB)
  • Chengdu Tianfu International (TFU)
  • Chongqing Jiangbei International (CKG)
  • Chennai International (MAA)
  • Christchurch (CHC)
  • Colombo Bandaranaike International (CMB)
  • Copenhagen (CPH)
  • Da Nang International (DAD)
  • Darwin International (DRW)
  • Davao Francisco Bangoy International (DVO)
  • Delhi Indira Gandhi International (DEL)
  • Denpasar Ngurah Rai International (DPS)
  • Dhaka Hazrat Shahjalal International (DAC)
  • Dubai International (DXB)
  • Frankfurt International (FRA)
  • Fukuoka (FUK)
  • Guangzhou Baiyun International (CAN)
  • Hanoi Noi Bai International (HAN)
  • Hong Kong International (HKG)
  • Ho Chi Minh City Tan Son Nhat International (SGN)
  • Houston George Bush Intercontinental (IAH)
  • Hyderabad Rajiv Gandhi International (HYD)
  • Istanbul International (IST)
  • Jakarta Soekarno-Hatta International (CGK)
  • Johannesburg O.R. Tambo International (JNB)
  • Kathmandu Tribhuvan International (KTM)
  • Kochi Cochin International (COK)
  • Kolkata Netaji Subhas Chandra Bose International (CCU)
  • Kuala Lumpur International (KUL)
  • London Heathrow (LHR)
  • Los Angeles International (LAX)
  • Male Velana International (MLE)
  • Manchester (MAN)
  • Manila Ninoy Aquino International (MNL)
  • Medan Kualanamu International (KNO)
  • Melbourne (MEL)
  • Milan Malpensa (MXP)
  • Moscow Domodedovo (DME)
  • Mumbai Chhatrapati Shivaji Maharaj International (BOM)
  • Munich Franz Josef Strauss International (MUC)
  • Nagoya Chubu Centrair International (NGO)
  • New York Newark Liberty International (EWR)
  • New York John F. Kennedy International (JFK)
  • Osaka Kansai International (KIX)
  • Paris Charles de Gaulle (CDG)
  • Penang International (PEN)
  • Perth (PER)
  • Phnom Penh International (PNH)
  • Phuket International (HKT)
  • Rome Leonardo da Vinci - Fiumicino International (FCO)
  • San Francisco International (SFO)
  • Seattle Tacoma International (SEA)
  • Seoul Incheon International (ICN)
  • Shanghai Pudong International (PVG)
  • Shenzhen Bao'an International (SZX)
  • Siem Reap Angkor International (SAI)
  • Singapore Changi (SIN)
  • Surabaya Juanda International (SUB)
  • Sydney Kingsford Smith (SYD)
  • Taipei Taoyuan International (TPE)
  • Tokyo Haneda International (HND)
  • Tokyo Narita International (NRT)
  • Vancouver International Airport (YVR)
  • Xiamen Gaoqi International (XMN)
  • Yangon International (RGN)
  • Zurich (ZRH)

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Check-in Row E, level 4, near departure drop-off door 4.

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  • SQ355: 3 hours 30 minutes before scheduled flight departure
  • SQ377: 3 hours before scheduled flight departure
  • SQ378: 2 hours 15 minutes before scheduled flight departure

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The check-in counters in Terminal 2 are located at row P. Suites and Business Class passengers may use designated fast track Gate 8 to enter the airport while Premium Economy and Economy Class passengers may enter through Gate 6 or 7, which are nearest to row P. 

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  • SQ 23: 3 hours before scheduled flight departure
  • SQ 25: 4 hours before scheduled flight departure

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Check-in Row E, near departure drop-off door 23.

  • SQ 825, SQ831 and SQ 833: 3 hours before scheduled flight departure
  • SQ 827: 2 hours 20 minutes before scheduled flight departure

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Check-in rows assignment are subject to change. Please check the Flight Information Display Screens to confirm your check-in row when you arrive at the airport.

Please note that we will not accept baggage drop-off before check-in counters open.