Travel with insurance cover

Singapore Airlines values your entire travel experience. Singapore Airlines Travel Insurance can easily be added to your itinerary on singaporeair.com. 

Whether you are on a business trip or a well-deserved family holiday, it only takes a second for your trip to take an unexpected turn for the worse. If things go wrong whilst you are away, travel insurance can help with unexpected incidents and expenses. Terms, conditions, limits, sub-limits and exclusions apply. 

Travel insurance on singaporeair.com

Arranging travel insurance is simple and easy:

  • You can add Singapore Airlines Travel Insurance to your itinerary while you are making your flight booking on singaporeair.com; or 
  • Add Singapore Airlines Travel Insurance to your itinerary via Manage Booking on singaporeair.com.


If you have any questions, please feel free to contact us or visit our FAQ Page.

Singapore Airlines Travel insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners (NZBN 9429035270157) under binder with and on behalf of Mitsui Sumitomo Insurance Company, Limited (NZBN 9429039809810, FSP Number 20661) (Incorporated in Japan) as the underwriter. 

You should read the Policy WordingExternal Link and consider obtaining independent legal or financial advice before making any decisions about this insurance. Terms, conditions, limits, sub-limits and exclusions apply.


Mitsui Sumitomo Insurance Company, Limited - Financial Strength Rating.
Mitsui Sumitomo Insurance Company, Limited has a financial strength rating of A+ (Stable) given by S&P Global Ratings

The S&P Global rating scale in summary form is:

AAA (Extremely Strong)

AA (Very Strong)

A (Strong)

BBB (Good)

BB (Marginal)

B (Weak)

CCC (Very Weak)

CC (Extremely Weak)

R (Under Regulatory Supervision

SD (Selective Default)

D (Default)

NR (Not Rated)


The rating may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories. Further information on the S&P Global ratings is available here: https://www.spglobal.com/ratings/en/products-benefits/products/financial-strength-ratingExternal Link

Policy Wording and Summary of Benefits

This is a summary of the benefits – terms, conditions, limits, sub-limits and exclusions apply. You should consider the Policy WordingExternal Link before making any decisions about your insurance policy.

Benefit

Benefit Summary

Trip Cancellation

If your trip is cancelled or rescheduled due to your or your family members illness, injury, a medical condition, death or another covered reason listed in your Policy WordingExternal Link, we will reimburse you for your non-refundable costs up to the maximum benefit for Trip Cancellation Coverage listed in your Coverage Summary.

Overseas Emergency Medical and Dental

If on your trip abroad, you have a sudden, unexpected illness, injury, or medical condition, we will reimburse the reasonable and customary costs of the emergency medical or dental care you receive up to the maximum benefit for Overseas Emergency Medical and Dental costs listed in your Coverage Summary.

Trip Interruption

If you have to interrupt your trip or end it early due to one of the covered reasons listed in your Policy WordingExternal Link, we will reimburse you additional costs you incur and/or the prorated portion of unused non-refundable costs up to the maximum benefit for Trip Interruption Coverage listed in your Coverage Summary.

Travel Delay

If your trip is delayed due to a travel carrier delay or another covered reason listed in your Policy WordingExternal Link, we will reimburse you for either your lost prepaid expenses or your additional expenses you incur up to the maximum benefit for travel delay coverage listed in your Coverage Summary.

Emergency Transportation

If you become seriously ill or injured or develop a medical condition, we will organise the transfer to the nearest hospital, the medical repatriation, a hospital visit, the return of dependents, the repatriation in case of death and assume the costs thereof up to the maximum benefit for Emergency Transportation coverage listed in your Coverage Summary.

Baggage

If your baggage is lost by a travel carrier, damaged, or stolen while you are on your trip, we will pay you up to the maximum benefit listed for Baggage Coverage in your Coverage Summary.

Baggage Delay

If your baggage is delayed by a travel supplier during your trip, we will reimburse you for expenses you incur for the essential items you need until your baggage arrives, up to the maximum benefit for delayed baggage coverage in your Coverage Summary.

Loss of travel documents

If your passport or other travel documents are lost or stolen, we can assist you in getting your documents replaced and can help you change your travel arrangements as required.

Travel Accident

If you are involved in an accident during the trip with a travel carrier or local public transportation, we will pay up to the maximum benefit for travel accident coverage listed in your Coverage Summary.
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