1. This promotion (“Promotion”) is organised by Singapore Airlines Limited (“SIA”) and shall apply to KrisFlyer members registered in Australia (“Participants”).

2. Capitalised terms used but not defined in these terms and conditions shall have the meanings given to them in the KrisFlyer Terms and Conditions found at https://www.singaporeair.com/en_UK/ppsclub_krisflyer/termsconditions-kf/ (“Online Terms”).

3. To participate in the Promotion, Participants must book and complete an Eligible Transaction (as defined in clause 4 below) between 25 March 2024 to 8 April 2024 (“Promotion Period”).

4. An “Eligible Transaction” refers to the purchase and usage of air travel tickets from SIA that satisfies the following criteria:

a. the tickets are for travel originating in Brisbane.
b. the tickets are purchased during the Promotional Period.
c. the date of travel on the tickets falls between 4 August 2024 – 4 October 2024 (inclusive of both dates);
d. the tickets are on any of the following flights operated by Singapore Airlines:

e. the tickets are not First, Business, Premium Economy or Economy Class redemption bookings made with KrisFlyer miles.
f. travel must be completed by 4 October 2024.

7. KrisFlyer miles earned are not eligible for tier qualification and may only be credited into KrisFlyer members’ own membership account after the travel is completed.

8. The Bonus Miles will be valid for a period of three years from the date on which they are credited into the Participant’s KrisFlyer account, following which they shall expire, and no extensions will be permitted.

9. This Promotion cannot be combined with any other campaigns or promotion.

10. Each individual is only permitted to hold one KrisFlyer membership account at any time, and any and all fraudulent or duplicate accounts, including the individual’s original KrisFlyer membership account, will be suspended and disqualified from the Promotion.

11. Bonus Miles earned under this Promotion may take up to four weeks to be credited into the Participant’s KrisFlyer account after the relevant travel is completed. In the event that the Bonus Miles are not credited to the Participant’s KrisFlyer account, the Participant may submit a retroactive claim request by logging into their KrisFlyer account and completing the form under the “Make a claim” section within 6 months from the completion of the relevant flight. Where no claim is submitted within this period, SIA shall have no further liability to the Participant for any uncredited Bonus Miles and late claims will not be considered.

12. By participating in the Promotion, each Participant agrees to comply with and be bound by these terms and conditions, SIA’s conditions of use of website, SIA’s Privacy Policy, and the KrisFlyer Online Terms (collectively, “SIA Terms & Conditions”). Non-compliance with or breach of any of these SIA Terms & Conditions may result in the Participant being disqualified from participating in the Promotion, and any Bonus Miles awarded may be forfeited, withheld, or withdrawn.

13. All decisions made by SIA in respect to any matter relating to this Promotion shall be final. SIA reserves the right to vary these terms and conditions, terminate or otherwise amend this Promotion (including any amendments to the eligible flight sectors, and Promotion Period) without prior notice at its sole and absolute discretion.

14. To the extent permitted under applicable law, SIA will not be responsible or liable for any consequences that any Participant may suffer (including without limitation any damage, loss or injury) by participating in the Promotion.

15. These Terms and Conditions shall be governed by and construed in accordance with laws of the Republic of Singapore and shall be subject to the exclusive jurisdiction of the Singapore courts.

1. The KrisFlyer New Flight promotion (“Promotion”) is organized by Singapore Airlines Limited (“SIA”). The promotion is open to KrisFlyer members (“Participants”) for the online redemption of Promo Awards in Economy and Business Class on selected Singapore Airlines operated flights. Please refer to the list of eligible flights above. The promotion is not valid for codeshare flights.

2. Eligible bookings can only be made through singaporeair.com or the SingaporeAir mobile app. This promotion is not available through KrisFlyer Membership Services, SIA Ticket Offices, travel agents, or any other channels.

3. To qualify for the Promotion, tickets must be issued between 25 March 2024 and 8 April 2024 (“Promotion Period”), both dates inclusive, for travel from 4 August 2024 to 4 September 2024, both dates inclusive.

4. If (i) any part of the itinerary is confirmed after the Promotion Period; (ii) or falls outside the applicable Travel Period; and/or (iii) contains an ineligible flight, the entire itinerary will not be eligible for the promotion. Please split your bookings for travel within and outside the promotional travel period.

5. Waitlist redemption is not available for all flights offered in this Promotion.

6. Any change is strictly not permitted for bookings made under this promotion. Cancellation is also not permitted for partially unused or totally unused tickets.

7. For (i) any flights cancelled by SIA, or (ii) if a SQ-operated flight was removed from a Participant’s booking due to Covid-19 and governmental regulatory changes, the miles redeemed in the unused portion of the ticket will be refunded into the relevant Participant’s KrisFlyer account with no additional fees charged. However, requests to change any booking details, or to retain the ticket for future use will not be granted. Participants may submit their request via the Assistance Request form.

8. This promotion cannot be combined with any other discount or promotion.

9. This promotion is applicable to one-way and round-trip travel. No stopovers are allowed for this promotion.

10. Taxes and fees are applicable in addition to the required redemption mileage and paid for separately by the passenger in the applicable currency. Taxes and fees are separately charged and payable and are not subject to any discount.

11. The Promotion will only apply to tickets purchased entirely with KrisFlyer miles. It does not apply to commercial tickets purchased with part miles, part cash.

12. The 25% discount level is only applied on the number of KrisFlyer miles required for an Economy Class Saver and/or Business Class Saver award ticket. The 25% discount will be displayed upon selection of eligible flight(s) under the Promo Awards category during booking on singaporeair.com.

13. All redemptions are subject to seat availability at the time of booking.

14. By participating in the Promotion, each Participant agrees to comply with and be bound by these terms and conditions, SIA’s conditions of use of website, SIA’s Privacy Policy, and the KrisFlyer Terms and Conditions (collectively, “SIA Terms & Conditions”). Non-compliance with or breach of any of these SIA Terms and Conditions may result in the Participant being disqualified at any stage of the Promotion, and any discounts on KrisFlyer miles redemptions awarded may be forfeited, withheld, withdrawn or reclaimed.

15. All decisions made by SIA, in respect to any matter relating to this Promotion shall be final. SIA reserves the right to vary these terms and conditions, terminate or otherwise amend this Promotion, including any amendments to the eligible destinations, eligible flights, promotional dates and travel dates in this Promotion, without prior notice at its sole and absolute discretion.

16. To the extent permitted under applicable law, SIA will not be responsible or liable for any consequences that any Participant may suffer (including without limitation any damage, loss, injury or disappointment) by participating in the Promotion.

17. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore and shall be subject to the exclusive jurisdiction of the Singapore courts.