Credit card service fee

A service fee may be added to bookings paid with a credit card for flights out of certain countries. The service fee will not be applied to additional fares or fees collected when you make changes to your booking. The service fee will also not apply to redemption bookings and bookings paid with a European Economic Area issued personal credit card.

For tickets purchased through a mix of KrisFlyer miles and cash, the service fee will only be applied to the portion paid for by a credit card.

For flights departing from	Credit card service fee (per ticket)
Australia	1.35% of the total amount, capped at AUD70
Belgium / Netherlands	1.65% of the total amount, capped at EUR20
New Zealand	1.70% of the total amount, capped at NZD70
United Kingdom	1.00% of the total amount, capped at GBP20

Frequently asked questions

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Frequently asked questions

Credit card service fee

Why does Singapore Airlines charge a fee for bookings paid with credit cards?

In what scenarios will I be charged a credit card service fee?

Will a credit card service fee be charged for tickets purchased through a mix of KrisFlyer miles and cash?

Does the credit card service fee apply for all routes?

What are the credit card service fees that will apply?

How is the percentage fee calculated?

Is the credit card service fee refundable?

Does the credit card service fee also apply when I pay by a debit card?

Is the credit card service fee applicable for infant and child tickets?

What forms of payments are exempted from the credit card service fee?

Why do we vary our fees by market?

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