Auto Check-In
Open all
Auto check-in is an opt-in service that automates the check-in process, so you can avoid the hassle of checking in manually. After you turn on auto check-in, we will automatically check you in at 48 hours before your scheduled flight departature, for all eligible passengers and flights in the booking. You will also receive an email to inform you whether the auto check-in was successful or not.
All passengers are eligible for auto check-in, except those who:
- are unaccompanied minors, that is, below 18 years old, and are not accompanied by an adult (above 18) passenger
- are travelling in a group of 10 passengers or more in the same booking
- have one or more preceding flights in the same booking, and have not been checked in for those flights
- are waitlisted for a flight, or whose booking includes flights that have not been confirmed or ticketed
- are flying on a flight operated by a partner airline (even if the flight code begins with SQ) for their first leg of their journey
You can turn on auto check-in upon Booking Confirmation or via Manage Booking on the Singapore Airlines website.This must be done at least 48 hours before your flight scheduled departure time.To turn on auto check-in, you must also fill out the necessary passport and personal details for all passengers in your booking.
Yes, you can be automatically checked in even if you have check-in baggage. When you arrive at the airport, simply proceed to the automated bag drop or counter to check in your baggage.
No, any changes in the auto check-in status will affect all flights and all passengers in the booking.
For example, if you turn on auto check-in for a booking that comprises a round-trip for six passengers, all six passengers will be automatically checked in at 48 hours before the scheduled flight departure of the outbound flight, as well as the inbound flight if eligible.
No. You must turn on auto check-in for the new flight again.
Please note that if you make changes to your flight within 48 hours to departure, you will not be able to turn on auto check-in for that new flight.
Yes, you can. Simply visit Manage Booking to make changes to your booking as usual. You can select your seats in advance, change or upgrade your flights, choose your meals, purchase additional baggage allowance, or update passport and personal details.
Auto check-in is an opt-in service done through Manage Booking . If you do not wish to be automatically checked in, simply avoid turning this service on. If you previously turned on auto check-in but have changed your mind, you can turn it off via Manage Booking at least 48 hours before your flight scheduled departure time.
You will receive an email at about 48 hours to your scheduled flight departure to inform you whether you have been checked in succcessfully. If your auto check-in was not successful, you may try to check in online , via the SingaporeAir mobile app or at the airport.
If you have a confirmed seat selection, you will be assigned your selected seat. Otherwise, the system will automatically assign seats for you and your travel party based on availability. If you wish to change your assigned seats, you may do so via the online check-in channel after you have been automatically checked in.
If your auto check-in was unsuccessful, do proceed to check in online via Check-in channel, SingaporeAir mobile app, or at the airport. Before checking in, ensure you fill out the necessary passport and personal details for all passengers in your booking.
Auto check-in will take place at 48 hours before your flight. You may verify your check-in status via the online Check-in channel or the SingaporeAir mobile app . If you have not been checked in, proceed to check in online or via the app.
You should cancel your check-in via the online Check-in channel, then proceed to make the necessary changes using Manage Booking or contact Singapore Airlines to travel on a different flight.
If your cabin class upgrade was confirmed more than 48 hours before your flight departs, we will automatically check you in based on your upgraded cabin class. If your cabin class upgrade was confirmed after you have been automatically checked in, you have to generate your digital or mobile boarding pass again using either the online Check-in channel or SingaporeAir mobile app respectively. You do not have to cancel your check-in, or to check-in online again.
We will not be able to check you in automatically if the first flight in your itinerary is operated by a partner airline, even if the flight code begins with SQ (for example, SQ1234). However, if the first flight in your itinerary is operated by Singapore Airlines and you have a connecting flight that is operated by a partner airline which is eligible for through check-in, you will be automatically checked in for all your eligible flights.