Mix KrisFlyer Miles and Cash
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When you book on singaporeair.com and SingaporeAir Mobile app, you can use your KrisFlyer miles to offset part or all of the total to be paid on flights operated by Singapore Airlines. You can also use your KrisFlyer miles for selected ancillaries on flights operated by Singapore Airlines. After using your miles, the remainder of the grand total will have to be paid for using your credit/debit card. Physical cash payment is not accepted / supported.
If you book your ticket through travel agents or Singapore Airlines ticket offices or call centres, you will not have the option to mix your KrisFlyer miles and cash for payment.
When you mix your KrisFlyer miles and cash to purchase tickets or selected ancillaries on singaporeair.com, you can:
- pay less on your credit/debit card;
- start using your KrisFlyer miles earlier than before (you only need a minimum of 1050 KrisFlyer miles, depending on the conversion rate);
- have more avenues to use your KrisFlyer miles before they expire; and
- enjoy the flexibility of using your miles to pay for all or part of your fare and selected ancillaries on singaporeair.com for flights operated by Singapore Airlines.
No. Only KrisFlyer members can earn KrisFlyer miles, and use them to purchase tickets on Singapore Airlines on singaporeair.com
Not a KrisFlyer member? Join now and start earning miles with your next flight.
No. You can only use KrisFlyer miles to offset your ticket fare for Singapore Airlines flights.
Not a KrisFlyer member? Join now and start earning miles with your next flight.
A minimum of 1050 KrisFlyer miles is required before you can mix KrisFlyer miles and cash to purchase tickets and selected ancillaries. The exact amount of miles required may vary due to the conversion rate.
During the booking process, if your seat selection costs less than 1050 miles, the additional miles will be used to offset selected taxes and surcharges on your ticket.
If you’re purchasing your seats in the “Manage Booking” section on singaporeair.com, you will be able to use your miles to offset the total cost of the seats selected, provided the cost of the seats selected is above 1050 miles.
You cannot mix your KrisFlyer miles and cash to purchase:
- corporate fares
- group fares
- any fare that includes a flight segment that’s not operated by Singapore Airlines. This includes codeshare, interline, and round-the-world itineraries.
No, you can’t mix your KrisFlyer miles and cash for the taxes and charges associated with award tickets and flight upgrades.
Yes, you can use your KrisFlyer miles to offset your selected ancillaries, such as advance seat selections for bookings made on singaporeair.com and via the SingaporeAir Mobile app, on flights operated on Singapore Airlines.
You can also use your miles on KrisShop.com and KrisFlyervRooms.com.
Yes, as long as the purchase of the tickets, fare difference top up or fees incurred due to changes made to the tickets are for yourself or for your redemption nominees. To find out how to add or change your redemption nominees, go to Redeem miles
No. Tickets partially or fully offset with KrisFlyer miles can only be used on flights operated by Singapore Airlines. They cannot be used for travel on any other airline.
No. When you choose to mix KrisFlyer miles and cash, you’re using your miles as you would a credit/debit card, Masterpass™ or PayPal. This means you have a choice of any available seat on any available flight operated by Singapore Airlines, when you book on singaporeair.com.
Yes, you can continue to redeem your KrisFlyer miles for Saver and Advantage awards as well as flight upgrades.
No, but we’re working towards making this option available to you soon.
This depends on your travel needs. Fares vary due to seasonality, flight timings and ticket conditions, so the number of KrisFlyer miles required to purchase the fare also varies accordingly. In the same way, the number of miles required for redemption depends on the type of award you choose and accompanying ticket conditions. We advise you to make an informed comparison, before deciding on the best option for your travel needs.
Yes you can, as long as the conditions of your selected fare allow for changes to be made to your flight or itinerary. Relevant fees may apply, and must be paid with your credit/debit card.
You can make changes to your flight or itinerary on the Manage Booking page.
Yes you can, as long as the conditions of your selected fare allow for a cancellation. Relevant fees may apply, which will first be deducted from the amount you paid in miles and any outstanding shortfall deducted from the amount paid with credit/debit card.
You’ll be refunded the total amount you’ve paid, excluding the relevant cancellation fees. Your refund will be applied to your credit/debit card, up to the amount that you had paid using the card. Any remaining amount will be refunded in KrisFlyer miles. The actual amount of miles refunded for transactions paid in a currency other than Singapore Dollars, may vary slightly upon refund confirmation due to currency fluctuations. Expired KrisFlyer miles will not be refunded.
No. Expired KrisFlyer miles can’t be refunded to your KrisFlyer account. For your benefit, the miles with the latest expiry date will be refunded first.
No. Ancillaries are non-refundable and non-transferable, whether they were purchased with KrisFlyer miles or credit/debit card.
Yes, you can. However, if you change your flight, the ancillaries selected will be forfeited.
(a) fare on Singapore Airlines for myself?
Yes, you can earn KrisFlyer and Elite miles on eligible fares across all classes of travel and PPS Value on eligible fares in Suites, First Class and Business Class. KrisFlyer miles, Elite miles and PPS Value will be earned in proportion to the amount (excluding taxes) that you have paid with your credit/debit card. If the full amount is paid with miles, you won’t earn KrisFlyer miles, Elite miles and PPS Value.
(b) fare on Singapore Airlines for my redemption nominee(s) only?
No, you won’t earn miles when you’re not a passenger in the same booking. If your redemption nominee is a KrisFlyer or PPS Club member, he/she will earn KrisFlyer miles, Elite miles and PPS Value on eligible fares. KrisFlyer miles, Elite miles and PPS Value will be earned in proportion to the amount (excluding taxes) that you have paid with your credit/debit card.
(c) fare on Singapore Airlines for myself and my redemption nominee(s), with whom I’ll be travelling?
Yes, you can earn KrisFlyer and Elite miles on your own eligible fare across all classes of travel and PPS Value on your own eligible fare in Suites, First Class and Business Class. KrisFlyer miles, Elite miles and PPS Value will be earned in proportion to the amount (excluding taxes) that you have paid with your credit/debit card.
To maximise the number of KrisFlyer miles, Elite miles and PPS Value you’ll earn from the booking, the amount paid with KrisFlyer miles will firstly be allocated to taxes for all passengers. Any additional KrisFlyer miles will then be allocated to the fares and surcharges* in this order: passengers who are not KrisFlyer members, passengers who are KrisFlyer members and lastly, yourself. Any remaining cost will then be paid by credit/debit card to earn KrisFlyer miles, Elite miles or PPS Value.
(d) Ancillaries purchased for Singapore Airlines flights for myself or my redemption nominee(s)?
No, you won’t earn KrisFlyer miles, Elite miles or PPS Value on payment for ancillaries.
*Please note that fuel and insurance surcharges will be removed as a separate component and folded into the base airfare of the ticket price for Singapore Airlines flights progressively from 28 March 2017. Find out more here.
No. When you use KrisFlyer miles to pay for your ticket on Singapore Airlines, the miles you earn can only be credited to your KrisFlyer account.
No. You can only purchase KrisFlyer miles if you don’t have enough to redeem for an award ticket. Find out how to purchase KrisFlyer miles for an award ticket.
Find out how you can mix KrisFlyer miles and cash when booking your next trip on singaporeair.com.