Baggage Services
Login to the Baggage Portal
Delayed baggageDamaged baggage

Track your status or update your contact or bag information.

E.g: SINSQ39393

Valid case

Valid case

In the unlikely event that your baggage is still not located after seven days, you can contact our local Lost & Found Office for a baggage claim form to file a claim. Alternatively, you can make a claim through your travel insurance.