Important Changes to Flight Redemption
Following a recent review, we will be making the following changes that will be effective for redemption and redemption upgrade bookings, ticketed on/after 23 March 2017.
-
Revisions to Saver Award levels in the Singapore Airlines and SilkAir Award Chart have been made to ensure that flight rewards remain sustainable yet competitive. We last made adjustments to award levels in various zones in 2012.
- The 15% discount for redemption and redemption upgrade bookings made through singaporeair.com and the SingaporeAir app will be discontinued, and the same redemption fare will be applied across all channels.
- Fuel and insurance surcharges from all redemption award tickets on Singapore Airlines and SilkAir operated flights will be removed.
> View the Singapore Airlines and SilkAir Award Chart, effective from 23 March 2017
> View the Singapore Airlines and SilkAir Award Chart, effective until 23 March 2017
Importantly, with this change, while there will be an increase in the number of miles required to redeem for flights in certain zones, you can also expect to enjoy savings in the amount of cash you would need to pay for your redemption ticket due to the removal of fuel and insurance surcharges. This is further illustrated in the examples below.
Example 1: Singapore-Shanghai (one-way)
| Current Saver Award Chart Tickets issued before 23 March 2017 |
Revised Saver Award Chart Tickets issued on / after 23 March 2017 |
|
| Miles required (After online discount) + Cash (SGD)* |
Miles required across all channels + Cash (SGD) |
|
| Business Class | 35,000 miles ( 29,750 miles ) + $172 Fuel & insurance surcharges + Airport taxes / fees |
35,000 miles + Airport taxes / fees |
| Economy Class | 20,000 miles ( 17,000 miles ) + $153 Fuel & insurance surcharges + Airport taxes / fees |
20,000 miles + Airport taxes / fees |
*Approximate cost of fuel & insurance surcharges based on USD to SGD exchange rate, as of 21 February 2017.
Example 2: Singapore-Sydney (one-way)
| Current Saver Award Chart Tickets issued before 23 March 2017 |
Revised Saver Award Chart Tickets issued on / after 23 March 2017 |
|
| Miles required (After online discount) + Cash (SGD)* |
Miles required across all channels + Cash (SGD) |
|
| Business Class | 55,000 miles ( 46,750 miles ) + $172 Fuel & insurance surcharges + Airport taxes / fees |
58,000 miles + Airport taxes / fees |
| Economy Class | 25,000 miles ( 21,250 miles ) + $153 Fuel & insurance surcharges + Airport taxes / fees |
28,000 miles + Airport taxes / fees |
*Approximate cost of fuel & insurance surcharges based on USD to SGD exchange rate, as of 21 February 2017.
Example 3: Singapore-San Francisco (one-way)
| Current Saver Award Chart Tickets issued before 23 March 2017 |
Revised Saver Award Chart Tickets issued on / after 23 March 2017 |
|
| Miles required (After online discount) + Cash (SGD)* |
Miles required across all channels + Cash (SGD) |
|
| Business Class | 80,000 miles ( 68,000 miles ) + $327 Fuel & insurance surcharges + Airport taxes / fees |
88,000 miles + Airport taxes / fees |
| Economy Class | 35,000 miles ( 29,750 miles ) + $312 Fuel & insurance surcharges + Airport taxes / fees |
38,000 miles + Airport taxes / fees |
*Approximate cost of fuel & insurance surcharges based on USD to SGD exchange rate, as of 21 February 2017.
The redemption ticket-related charges resulting from any change of route, cabin class or award type for tickets issued for flights on Singapore Airlines and SilkAir has been revised to USD 20 for both online and offline channels. Any changes to travel dates for tickets issued before 23 March will also incur a reissuance fee of USD 20.