Preparing to fly

Stretcher and oxygen

 
 
 
 

We provide stretcher service (charges apply) on selected aircraft for individuals who must remain in a reclined position during the flight. There must be a qualified personnel accompanying all passengers that require stretchers. If supplementary oxygen is required together with the stretcher, please read the section on supplementary oxygen below this page.

Stretcher service is available only in the Economy Class cabins. 

Reservations information

As the stretcher needs to be installed on the flight from Singapore, please inform us as early as possible (at least 48 hours before departure). In addition to that, we would require a medical certificate from your physician to certify fitness to travel.

On the day of departure

We would also like to request that you check-in early for your flight (approximately 2-3 hours before flight departure) to ensure a smooth flight experience.

 

Supplementary oxygen

 

We are able to provide a Supplementary Oxygen Kit (SOK) onboard a flight, subject to regulations set by the respective countries.

Reservations information

We require you to make the request for this service by contacting your local Singapore Airlines office at least 5 working days in advance. This is to allow us the time to seek medical clearance and prepare the equipment necessary for your safe travel.

An extra seat is required to strap the oxygen bottle next to the passenger. However, more than one seat may be required depending on the oxygen flow rate/mode and the flight time, which in turn determines the number of bottles to be uplifted. Charges apply for each extra seat used to place the SOK. For safety reasons, carriage of your own oxygen bottle is not allowed on our flights.

We would also require you to provide a medical certificate from your physician indicating fitness to travel without requiring extraordinary medical assistance during the flight.

Please also note that the emergency exit row seats and aisle seats will not be available for your selection.

On the day of departure

We would also like to request that you check-in early for your flight (approximately 2-3 hours before flight departure) to ensure a smooth flight experience.