Forms & Fees

KrisFlyer Service Fees

 
 

These services are available at nominal fees that can be paid in KrisFlyer miles or in US dollars (or local currency equivalent). Elite Silver, Elite Gold and PPS Club members will enjoy waived or reduced fees on many of these services,especially when the request is submitted online.

 
 
 
 
 
 

For Redemption Services

KrisFlyer

Elite Silver

Elite Gold, PPS Club, Solitaire PPS Club

US$

US$

US$

Redemption ticket-related charges

No show/ late change fees*

75

75

75

Change of date on Singapore Airlines and SilkAir flights

No charge

No charge

No charge

Online change of route, cabin class or award type for tickets issued for flights on Singapore Airlines and SilkAir

12

12

12

Offline change of route, cabin class or award type for tickets issued for flights on Singapore Airlines and SilkAir

20

20

20

Change of flight, date, route or carrier for tickets issued for flights on partner airlines#

20

20

20

Redeposit miles of completely unused tickets (subject to validity of ticket and/or miles)

30

15

15

 
 
 
 
 
 

For Managing Your Miles and Personal Information

KrisFlyer

Elite Silver

Elite Gold, PPS Club, Solitaire PPS Club

KrisFlyer miles

US$

KrisFlyer miles

US$

KrisFlyer miles

US$

Extend validity of expiring miles (fee per 10,000 miles or part thereof)

Extend for six months online

1,200

12

N/A

N/A

N/A

N/A

Extend for six months offline

2,000

20

N/A

N/A

N/A

N/A

Extend for 12 months online

N/A

N/A

1,200

12

1,200

12

Extend for 12 months offline

N/A

N/A

2,000

20

2,000

20

Change of Redemption Nominees

Online

3,000

30

1,500

15

Waived

Waived

By fax

5,000

50

2,500

25

Waived

Waived

 
 
 
 
 
 

For Other Services

KrisFlyer

Elite Silver

Elite Gold, PPS Club, Solitaire PPS Club

KrisFlyer miles

US$

KrisFlyer miles

US$

KrisFlyer miles

US$

Other services

Replacement of membership card

1,000

10

Waived

Waived

Waived

Waived

Walk-in service fee (in addition to fees for other services rendered)

3,000

30

1,500

15

Waived

Waived

 
 
 
 
 
 

Important information :

Where multiple services are used, fees applicable are cumulative.

* This charge will be applicable if you change/cancel your award flight less than 24 hours before departure, or if you fail to use your confirmed reservation (as printed on your ticket) for any reason. Ticketing charges apply on a per ticket basis.

No refund and re-issuance of partially-used tickets.
No change of flight/date is allowed for partially-used tickets issued for flights on partner airlines.

#Except on the Singapore-Kuala Lumpur route, on Singapore Airlines and SilkAir - the fee is waived for change of carrier.