Use Miles

More about redeeming your KrisFlyer miles

 
 

Top-up the miles you need for an award ticket

 
RedeemMiles

If you have at least 50% of the KrisFlyer miles required to redeem for an award ticket, you may purchase the additional miles required to top-up your KrisFlyer account at US$40 (or the local currency equivalent) per block of 1,000 miles, using your credit card.

The top-up miles can be purchased while you are making your online redemption booking.

The purchase is effected immediately if the transaction is done online.

To top up offline, please download and complete the Miles Top-up Request form. Turnaround time for offline miles top-up is more than 3 days.

 
 
 
 
 
 

Redemption Nominees

 

As a KrisFlyer member, you can nominate as many as five family members or friends (who may or may not be KrisFlyer members) for whom you can redeem your KrisFlyer miles for flight awards.

Simply login to your KrisFlyer Account under My Profile to make your nominations online.

 
 
 
 
 
 

Redeeming KrisFlyer miles for members 17 years of age and below

 
RedeemMiles

KrisFlyer members under 12 years of age are not eligible to redeem their miles for award tickets online, unless a Redemption Nominee 18 years old or above is travelling with him/her on the same flight.

KrisFlyer members 17 years of age and below are not eligible to redeem their miles online for third party award tickets, that is, redeem their miles for the travel of their nominees when they themselves are not travelling, as third party bookings are subjected to additional terms and conditions.

For parents or guardians of passengers between 12 and 17 years of age who are travelling alone, please download and complete the Unaccompanied Minors Assistance and Handling form.  This form must be presented when collecting the ticket or during check-in.

 
 
 
 
 
 

Complimentary stopovers

 

Please refer to the table below for the validity and number of complimentary stopovers available with each award ticket type for Online Redemption Booking. Please note that a stopover is not a transit.

A stopover means you will be in the stopover city for 24 hours or longer before your next flight.

 Complimentary stopovers

 

Saver Awards

Standard and Full Awards

One-way

No stopover

One stopover

Round-trip

One Stopover

Two stopovers

Validity of award tickets

Six or twelve months*

Twelve months


*For award tickets issued before 8 July 2012, the validity is for six months.  For award tickets issued after 8 July 2012, the validity is for twelve months.